Payments - Client Service Analyst Analyst
hace 2 semanas
The main purpose of this position is to provide assistance to customers in their day to day treasury operations and support the Client Service Account Managers (CSAMs) in the transactional requirements of their portfolio. Overview As a Client Service Transactional Analyst, you will conduct research and analysis in order to respond to internal / external transactional clients inquiries and come up with solution to operational / transactional inquiries, ensuring all client service related tasks are completed promptly with a high degree of quality and efficiency. The Client Service Transactional Analyst will assist the team in acting as the client advocate and drive internal coordination by Product, Operations, Technology, Risk and Compliance to deliver service excellence. Role Responsibilities Client Service team central point of resolution and escalation for service issues and to provide assistance in the day to day treasury operations Full ownership regarding problem solving and escalation, to ensure timely resolution Identifies and addresses product / service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities Ability to analyze client behavior and trends to propose service efficiencies Adheres to and ensures client's compliance with risk policies / practices and educates clients on new legal / regulatory / cyber changes Direct relationships with clients and internal service providers, resolves issues, directs production and establishes and monitors client SLAs. Provide high-level guidance to the team and ensure that Client Satisfaction and SLAs are met or exceeded. Qualifications Minimum of 1 year of relevant industry and / or functional experience. Good understanding of core and intermediate Treasury Services product sets, systems and channels. Thorough understanding of financial exposure and operational risk related to transactions associated with bank products and services. Must be fully fluent in Spanish and English language, verbal and writing; Knowledge of MS Office package; Client-facing skills; Self-motivated; Ability to effectively partner with internal colleagues and external clients. Drive for innovation Strong Data Analytic skills. Strong time management skills in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments. Strong oral and written communication skills. Excellent problem solving, analytical skills and attention to detail. Good presentation skills #J-18808-Ljbffr
-
Payments - Client Service Analyst Analyst
hace 2 semanas
Xico, México Jpmorganchase A tiempo completoThe main purpose of this position is to provide assistance to customers in their day to day treasury operations and support the Client Service Account Managers (CSAMs) in the transactional requirements of their portfolio. Overview As a Client Service Transactional Analyst, you will conduct research and analysis in order to respond to internal / external...
-
Payments - Client Service Analyst Analyst
hace 2 semanas
Xico, México Jpmorganchase A tiempo completoThe main purpose of this position is to provide assistance to customers in their day to day treasury operations and support the Client Service Account Managers (CSAMs) in the transactional requirements of their portfolio. Overview As a Client Service Transactional Analyst, you will conduct research and analysis in order to respond to internal / external...
-
Treasury Client Service Analyst
hace 2 semanas
Xico, México Jpmorganchase A tiempo completoA leading financial services firm in Veracruz, Mexico is seeking a Client Service Transactional Analyst. This role involves assisting clients with treasury operations and resolving inquiries while ensuring high-quality service. Candidates should have at least one year of related experience, be fluent in English and Spanish, and possess strong analytical and...
-
Treasury Client Service Analyst
hace 2 semanas
Xico, México Jpmorganchase A tiempo completoA leading financial services firm in Veracruz, Mexico is seeking a Client Service Transactional Analyst. This role involves assisting clients with treasury operations and resolving inquiries while ensuring high-quality service. Candidates should have at least one year of related experience, be fluent in English and Spanish, and possess strong analytical and...
-
Senior Client-Server Software Analyst
hace 2 semanas
Xico, México Global Payments Inc. A tiempo completoA financial services company in Veracruz, Xico is seeking a Client Server Software Analyst III. The role involves coding, debugging, and maintaining applications while ensuring compliance with industry standards. Candidates should possess a Bachelor's degree in a related field and typically have a minimum of 4 years of relevant experience in system design,...
-
Senior Client-Server Software Analyst
hace 2 semanas
Xico, México Global Payments Inc. A tiempo completoA financial services company in Veracruz, Xico is seeking a Client Server Software Analyst III. The role involves coding, debugging, and maintaining applications while ensuring compliance with industry standards. Candidates should possess a Bachelor's degree in a related field and typically have a minimum of 4 years of relevant experience in system design,...
-
Senior Client Service Tech Analyst
hace 2 semanas
Xico, México Circana, Llc. A tiempo completoSenior Client Service Tech Analyst Join to apply for the Senior Client Service Tech Analyst role at Circana. About Circana At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal...
-
Senior Client Service Tech Analyst
hace 2 semanas
Xico, México Circana, Llc. A tiempo completoSenior Client Service Tech Analyst Join to apply for the Senior Client Service Tech Analyst role at Circana. About Circana At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal...
-
Customer Service Analyst
hace 4 días
Xico, México Hh Global A tiempo completoDescripción del trabajo HH Global is a global marketing services group specializing in the execution of print, digital and retail media. Providing services to brands and retailers, both directly and via their nominated agencies, HH Global delivers a seamlessly integrated customer brand experience and a greater measurable return on marketing investment. With...
-
Senior Data Analyst
hace 2 semanas
Xico, México Marriott Vacations Worldwide A tiempo completoJob Summary Results-driven and detail-oriented Sr. Data Analyst to help unlock the full potential of our data and drive the success of our data analytics strategy. The Sr. Data Analyst The Sr. Data Analyst is expected to work closely and collaborate with cross‑functional teams. The Sr. Data Analyst gathers business requirements and translates these into...
