Payments - Client Service Analyst Analyst
hace 5 días
The main purpose of this position is to provide assistance to customers in their day to day treasury operations and support the Client Service Account Managers (CSAMs) in the transactional requirements of their portfolio. Overview As a Client Service Transactional Analyst, you will conduct research and analysis in order to respond to internal / external transactional clients inquiries and come up with solution to operational / transactional inquiries, ensuring all client service related tasks are completed promptly with a high degree of quality and efficiency. The Client Service Transactional Analyst will assist the team in acting as the client advocate and drive internal coordination by Product, Operations, Technology, Risk and Compliance to deliver service excellence. Role Responsibilities Client Service team central point of resolution and escalation for service issues and to provide assistance in the day to day treasury operations Full ownership regarding problem solving and escalation, to ensure timely resolution Identifies and addresses product / service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities Ability to analyze client behavior and trends to propose service efficiencies Adheres to and ensures client's compliance with risk policies / practices and educates clients on new legal / regulatory / cyber changes Direct relationships with clients and internal service providers, resolves issues, directs production and establishes and monitors client SLAs. Provide high-level guidance to the team and ensure that Client Satisfaction and SLAs are met or exceeded. Qualifications Minimum of 1 year of relevant industry and / or functional experience. Good understanding of core and intermediate Treasury Services product sets, systems and channels. Thorough understanding of financial exposure and operational risk related to transactions associated with bank products and services. Must be fully fluent in Spanish and English language, verbal and writing; Knowledge of MS Office package; Client-facing skills; Self-motivated; Ability to effectively partner with internal colleagues and external clients. Drive for innovation Strong Data Analytic skills. Strong time management skills in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments. Strong oral and written communication skills. Excellent problem solving, analytical skills and attention to detail. Good presentation skills #J-18808-Ljbffr
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Payments - Client Service Analyst Analyst
hace 5 días
Xico, México Jpmorganchase A tiempo completoThe main purpose of this position is to provide assistance to customers in their day to day treasury operations and support the Client Service Account Managers (CSAMs) in the transactional requirements of their portfolio. Overview As a Client Service Transactional Analyst, you will conduct research and analysis in order to respond to internal / external...
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Payments - Client Service Analyst Analyst
hace 4 semanas
Xico, México Jpmorganchase A tiempo completo**JOB DESCRIPTION**The main purpose of this position is to provide assistance to customers in their day to day treasury operations and support the Client Service Account Managers (CSAMs) in the transactional requirements of their portfolio.As a Client Service Transactional Analyst, you will conduct research and analysis in order to respond to...
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Analyst, Operations
hace 4 semanas
Xico, México Global Payments A tiempo completoEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...
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Accounts Payable Payments Analyst – Latam
hace 4 semanas
Xico, México Visa A tiempo completoA leading financial services firm in Veracruz, Mexico is looking for an Accounts Payable Payment Analyst to manage payments across Latin America.This hybrid position requires a minimum of 3 years of accounts payable experience, strong customer service skills, and fluency in English and Spanish.The role involves processing payments in compliance with...
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Integration Analyst
hace 4 semanas
Xico, México Global Payments Technology, S.A. De C.V. A tiempo completoEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...
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Service Delivery Manager
hace 3 semanas
Xico, México Global Payments A tiempo completoEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...
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Service Delivery Manager
hace 4 semanas
Xico, México Global Payments A tiempo completoEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
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Service Delivery Manager
hace 4 semanas
Xico, México Global Payments A tiempo completoEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
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Service Delivery Manager
hace 4 semanas
Xico, México Global Payments A tiempo completoEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
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Payments Health Operations Analyst
hace 4 semanas
Xico, México Monograph A tiempo completoA leading financial platform in Mexico City seeks a Technical Analyst for the Payments Health Operations team.In this role, you will monitor and analyze payment performance for large users, troubleshoot issues, and work with both technical and non-technical stakeholders to ensure optimal performance.Ideal candidates should have at least 1 year of technical...
