Recovery & Customer Service Representative
hace 2 semanas
**Job Description: Call Center Recovery Specialist****Main Functions**:As a Call Center Recovery Specialist, you will be responsible for proactively contacting customers with overdue accounts to recover outstanding balances. Your primary focus will be on facilitating payment by phone while ensuring accuracy in consumers' contact information.**Key Responsibilities**:- Initiate contact with customers who have overdue accounts to discuss outstanding balances.- Engage in effective communication to negotiate and secure payment arrangements.- Facilitate payments over the phone and accurately record transaction details.- Review and verify the accuracy of consumers' contact information to maintain updated records.- Provide excellent customer service by addressing inquiries, resolving issues, and offering assistance.**Requirements**:- **Experience**: Previous experience in a call center or customer service role is preferred.- **Communication Skills**: Strong verbal communication skills to effectively interact with customers.- **Negotiation Skills**: Ability to negotiate payment arrangements while maintaining a positive customer experience.- **Attention to Detail**: Ensure accuracy in recording payment transactions and verifying contact information.- **Adaptability**: Comfortable working in a dynamic and fast-paced call center environment.- **Team Player**: Collaborate with colleagues to achieve team goals and enhance overall performance.- **Empathy**: Demonstrate empathy and professionalism when dealing with customers in challenging situations.**Working Conditions**:This position is on-site, requiring your physical presence in the call center.Join our team and play a vital role in assisting customers with overdue accounts while contributing to the overall success of our organization.Tipo de puesto: Tiempo completoSalario: $15,600.00 - $19,200.00 al mesPrestaciones:- Vales de despensaTipos de compensaciones:- Bono de productividadExperiência:- Servicio al cliente: 1 año (Obligatorio)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial
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Customer Service Representative
hace 7 días
Hermosillo, México Intugo A tiempo completo**Customer service representatives help customers with their questions, give customers information about products and services, and help customers understand the product and answer their questions.****Responsibilities**- Respond effectively to all customer requests in a positive, professional, and timely manner.- Answering login assistance requests- Utilize...
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Customer Service Representative
hace 7 días
Hermosillo, México Intugo A tiempo completo**Customer service representatives help customers with their questions, give customers information about products and services, and help customers understand the product and answer their questions.** **Responsibilities** - Respond effectively to all customer requests in a positive, professional, and timely manner. - Answering login assistance requests -...
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Customer Service Representative
hace 1 semana
Hermosillo, Sonora, México ResultsCX A tiempo completoCustomer Service RepresentativePaid Training, Competitive Salary, Medical Law Benefits, and Endless Career Growth OpportunitiesInterview Today Immediate Start Dates AvailableAre you ready to reward yourself with a stable, fun, and challenging career in Customer Service? At ResultsCX , we will invest in you and your career journey. You can expect exceptional...
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Customer Service Representative
hace 4 semanas
Hermosillo, México Support Services Group A tiempo completo**We are looking for a**Customer Service Representative** to join our dynamic call center team! In this role, you will be the first point of contact for customers, providing outstanding support, answering inquiries, and resolving issues efficiently. If you have excellent communication skills and enjoy helping people, we'd love to hear from...
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Customer Service Representative
hace 6 días
Hermosillo, Sonora, México Support Services Group Mexico A tiempo completoWe are looking for a Customer Service Representative to join our dynamic call center team In this role, you will be the first point of contact for customers, providing outstanding support, answering inquiries, and resolving issues efficiently. If you have excellent communication skills and enjoy helping people, we'd love to hear from...
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Bilingual Customer Service Representative
hace 2 semanas
Hermosillo, México LACSA Laboratorios A tiempo completoThe **Customer Service Representative** is the main point of contact between the company and its customers. The main goal is to provide exceptional customer service, resolve issues, and ensure customer satisfaction in all interactions. This includes handling inquiries, claims, and providing information about products or services. - **Responsibilities and...
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Customer Service Representative
hace 7 días
Hermosillo, México ResultsCX A tiempo completo**Description****Customer Service Representative**Paid Training, Competitive Salary, Medical Law Benefits, and Endless Career Growth Opportunities!Interview Today! Immediate Start Dates Available!Are you ready to reward yourself with a stable, fun, and challenging career in Customer Service? At ResultsCX, we will invest in you and your career journey. You...
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Customer Service Representative
hace 7 días
Hermosillo, México ResultsCX A tiempo completo**Description** **Customer Service Representative** Paid Training, Competitive Salary, Medical Law Benefits, and Endless Career Growth Opportunities! Interview Today! Immediate Start Dates Available! Are you ready to reward yourself with a stable, fun, and challenging career in Customer Service? At ResultsCX, we will invest in you and your career journey....
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Bilingual Customer Service Representative
hace 3 semanas
Hermosillo, México Inhabit Iq A tiempo completo**About Inhabit****About ePremium Insurance**As part of the Inhabit company, ePremium Insurance Agency, LLC has been named one of INC 500s fastest growing privately held companies in the nation and has been recognized as a Top Workplace in Cincinnati, specializing in technology-based renters insurance program management.The rapid growth of the company has...
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Charity Representative
hace 3 semanas
Hermosillo, México ListenTrust A tiempo completo**Job Title: Charity Representative (Customer Service)****Objective**:Are you a cheerful person who loves assisting others? Join our team as a Charity Representative and help donors complete their gifts while providing exceptional customer service. Make a positive impact while growing your skills!**Responsibilities**:- Effectively serve donors and respond to...
