Consumer Complaints Coordinator
hace 4 semanas
No Relocation Assistance OfferedJob Number # - San Jose Iturbide, Guanajuato, Mexico**Who We Are**Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household nameJoin Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.Buscamos a una persona apasionada por la calidad y la experiência del consumidor para liderar el programa de investigaciones de quejas de crema dental y asegurar el cumplimiento del Sistema de Calidad. Serás referente en la coordinación de equipos y en la implementación de acciones que garanticen productos seguros y conformes con regulaciones internacionales (FDA, Health Canada, COFEPRIS y Kosher). Tu trabajo conectará datos, personas y procesos para impulsar mejoras continuas y cerrar investigaciones con rigor técnico y a tiempo.**Responsabilidades**:- Diseñar y coordinar el programa de quejas de consumidor en cuidado oral, incluyendo la recepción y gestión de muestras devueltas.- Administrar recursos y asignar investigaciones; asegurar cierres en 30 días conforme al programa global.- Elaborar reportes y análisis de tendencias en ETQ; proponer y coordinar acciones correctivas y preventivas.- Guiar y capacitar a analistas en procedimientos, documentación y mejores prácticas.- Coordinar con áreas clave: Consumer Affairs, Farmacovigilancia, Calidad Global y de Países, Ingeniería de Empaque y Operaciones.- Participar en auditorías GMP y generar entregables regulatorios (p. ej., Revisión Anual de Producto).- Administrar el proceso de NDCs ante FDA, mantener lista maestra y base en Reed Tech.**Requisitos**:- Ingeniería: Preferentemente Química Industrial o carrera afín a la Química.- Al menos 3 años de experiência comprobable en roles similares.- Dominio de regulaciones FDA/GMP, NOM-259 y NOM-241; estudios de estabilidad y gestión de quejas.- Manejo de SAP.- Inglés Avanzado.Deseable:- Conocimiento sólido en sistemas de calidad, análisis estadístico y control de procesos.- Liderazgo de equipos multidisciplinarios y proyectos de mejora (CAPA, Lean/Six Sigma).- Gestión de bases regulatorias (Reed Tech) y procesos NDC ante FDA.- Habilidades de coordinación, comunicación y gestión de stakeholders con enfoque a resultados.**Our Commitment to Inclusion**Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.**Equal Opportunity Employer**Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.LI-On-site
-
Consumer Complaints Coordinator
hace 3 semanas
San José Iturbide, México Colgate-Palmolive A tiempo completoNo Relocation Assistance OfferedJob Number #****** - San Jose Iturbide, Guanajuato, Mexico**Who We Are**Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our products are trusted in more households than any other brand in the world,...
-
Consumer Complaints Coordinator
hace 2 semanas
San José Iturbide, Guanajuato, México Colgate-Palmolive A tiempo completoNo Relocation Assistance OfferedJob Number # San Jose Iturbide, Guanajuato, MexicoWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us...
-
Consumer Complaints Coordinator
hace 4 semanas
San José Iturbide, México Colgate-Palmolive A tiempo completoRequisition ID ** ** - Posted **11/10/2025** - **Quality** - **Mexico** - **Guanajuato** - **San Jose Iturbide** - **Colgate-Palmolive** - **No Travel** - **On-site**- **No Relocation Assistance OfferedJob Number # - San Jose Iturbide, Guanajuato, Mexico**Who We Are**Colgate-Palmolive Company is a global consumer products company operating in over 200...
-
Consumer Complaints Coordinator
hace 22 horas
San José Iturbide, México Colgate-Palmolive A tiempo completoRequisition ID **170234** - Posted **11/10/2025** - **Quality** - **Mexico** - **Guanajuato** - **San Jose Iturbide** - **Colgate-Palmolive** - **No Travel** - **On-site**- **No Relocation Assistance Offered Job Number #170234 - San Jose Iturbide, Guanajuato, Mexico **Who We Are** Colgate-Palmolive Company is a global consumer products company operating in...
-
Consumer Complaints Coordinator
hace 2 semanas
San José Iturbide, Guanajuato, México Colgate-Palmolive A tiempo completoRequisition ID Posted 11/10/2025 - Quality - Mexico - Guanajuato - San Jose Iturbide - Colgate-Palmolive - No Travel - On-siteNo Relocation Assistance OfferedJob Number # San Jose Iturbide, Guanajuato, Mexico Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care,...
-
Quality Coordinator
hace 4 semanas
San José Iturbide, México Colgate-Palmolive A tiempo completoNo Relocation Assistance OfferedJob Number # - San Jose Iturbide, Guanajuato, Mexico**Who We Are**Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world,...
-
Quality Coordinator
hace 22 horas
San José Iturbide, México Colgate-Palmolive A tiempo completoNo Relocation Assistance Offered Job Number #164293 - San Jose Iturbide, Guanajuato, Mexico **Who We Are** Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the...
-
Sales Coordinator
hace 4 semanas
San Juan, México SIIX MEXICO A tiempo completo**Location**: Durango, Durango, México**Industry**: Electronics Manufacturing / Automotive**Position**: Sales Coordinator**Employment Type**: Full-time**About SIIX Mexico**SIIX is a global leader in electronics manufacturing services, supporting major automotive, industrial, and consumer brands. Our Durango operation is growing, and we are seeking a...
-
Sales Coordinator
hace 5 días
, San Juan, Dgo., México SIIX MEXICO A tiempo completoLocation: Durango, Durango, MéxicoIndustry: Electronics Manufacturing / AutomotivePosition: Sales CoordinatorEmployment Type: Full-timeAbout SIIX MexicoSIIX is a global leader in electronics manufacturing services, supporting major automotive, industrial, and consumer brands. Our Durango operation is growing, and we are seeking a detail‑oriented,...
-
Quality Product Coordinator
hace 1 semana
San Luis Potosí, México Gestamp A tiempo completoQuality Product Coordinator **Location**:Gestamp San Luis Potosí, MX, Gestamp Sa **Date**:Jan 27, 2025 - PROCESS QUALITY ENGINEER**PROCESS QUALITY ENGINEER** **Role Summary** - Coordination of 8D Analysis and monitoring of problems based on internal and external claims (BMW Client), for the optimization of processes. **Key Responsibilities** - Define...