Fincrime Escalations Officer

Office: Mexico CityAbout RevolutPeople deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 55+ million customers get more from their money every day.As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.About the roleCompliance is a key team that ensures Revolut’s products and processes meet the regulatory requirements and translate this into the best customer outcomes. They’ve got an outstanding ability to find solutions and carry out testing in a purely digital environment. Those data-driven experts know that better people and machines are the most effective way of managing conduct risk.We’re looking for a Financial Crime Escalations Officer to ensure effective and compliant review of cases escalated to the second line of defence. You'll perform assessments, make decisions for cases, and provide financial crime compliance oversight.Up for the challenge? Let's get in touch.What you'll be doing- Acting as the escalation point and ensuring high-quality review of cases escalated to second line of defence (sanctions, KYC/KYB, or AML/CTF)- Supporting responses to regulatory inquiries, other requests from local authorities, and statutory reporting- Responding to other queries where a second line of defence review is needed- Supporting management reporting and other financial crime compliance oversight activities- Working with MLROs, escalating significant cases, and reporting trends- Monitoring and detecting rare and/or new patterns- Participating and collaborating with management as needed in projects, training, and implementation of new processes- Reviewing policies and procedures, advising if changes are requiredWhat you'll need- Fluency in English and Spanish- Excellent communication and writing skills- Experience as a compliance/FinCrime officer in a major financial institution- Expertise in FinCrime operations, having acted as the escalation point- Deep knowledge of AML and sanctions regulations- Expertise using a variety of internal/external systems and databases to complete investigations- Problem-solving and decision-making skills, with the ability to analyse complex information to identify the key issue/action and drive resolutions- Presentation skills to communicate risk-mitigating proposals effectively to management- To be able to work from the Mexico City office**_ We won't ask for payment or personal financial information during the hiring process._**_ If anyone does ask you for this, it’s a scam. Report it immediately._**Benefits at Revolut**:- No ping pong tables or bean bag chairs, just benefits you actually want**Get what you need to succeed**:- Financial benefits that show we value your work- Flexibility to work from home, the office or abroad- A free Revolut Metal subscription loaded with perks- Exciting events year-round so you can get to know your team- Discover our valuesWe believe that any success at Revolut comes from two things: our people and our culture. Our culture is our DNA, it defines who we are, how we operate, and how we handle disagreements with each other. We operate, hire, develop, and promote brilliant people based on the values below.- CultureGet It Done- Revoluters always push through We stopped listening to excuses a long time ago - we care about results. We believe that grit, determination, skill, smartness, and courage can break through almost any wall.Deliver WOW- We love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs.Dream Team- We select, coach, and retain the top talent only and give them all the support to achieve greatnessNever Settle- Revolut is for those who always strive for excellence, for those who want to become the best in the world at what they do, for those who would never settle for less. Revolut is for 10x people.Think Deeper- Logic, reason, and common sense prevail over everything else in decision making at Revolut. We are open-minded, we listen, and we are always in search of the truth.