Customer Success Manager Remote
hace 2 semanas
**This is a full time/remote job for a US-based client. Please submit your Resume only in English.****About the Role**:The Customer Success Manager, Mid-Market will be responsible for complete ownership and execution on multilocation accounts post sale. This will include the initial implementation, product education, adoption, marketing, troubleshooting, resolution, retention and renewal efforts through strategic touchpoints throughout their contract lifecycle.This role will be highly cross functional, partnering with those within the sales and engineering orgs, to ensure the customers are highly engaged and excited to continue and expand product adoption across the suite of tools we provide.**What you’ll do**:- Own and manage a book of defined Mid-Market customers- Responsible for pitching and up-selling / cross selling to expand accounts- Successful implementation and set up of multi location accounts- Responsible for renewal, expansion and growth of named customer accounts- Ongoing product education, marketing, and advisement to current customers- Strategic product adoption and expansion efforts through touchpoints, marketing and education**Requirements**:- 2+ years of Customer Success/Account Management experience- 1+ years knowledge and understanding of SaaS products- Proven track record of up-selling, growth, and expansion within a defined customer base**Experience**:- Customer Success Management: 2 years (required)- SaaS products: 1 year (required)**Language**:- English (required)
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Customer Success Manager
hace 9 horas
Ciudad de México Remote A tiempo completo**About Remote**:**All of our positions are fully remote. You do not have to relocate to join us!**This is an exciting time to join Remote and make a personal difference in the global employment space as a Customer Success Manager, joining our Customer Experience team.The Customer Success Manager acts as the customer's trusted advisor and advocate. The key...
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Customer Success Manager
hace 2 días
méxico Darktrace A tiempo completoJoin to apply for the Customer Success Manager role at Darktrace Join to apply for the Customer Success Manager role at Darktrace Get AI-powered advice on this job and more exclusive features. Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the...
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Remote Customer Success Manager
hace 1 semana
Ciudad de México EFEX A tiempo completoEFEX es una fintech enfocada en ofrecer soluciones de pagos internacionales y gestión de divisas para empresas en crecimiento en Latinoamérica. Nuestro propósito es simplificar la experiencia de las empresas al enviar, recibir y administrar pagos globales, integrando tecnología, cumplimiento regulatorio y atención personalizada. El Customer Success...
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Customer Success Manager
hace 2 semanas
Ciudad de México Construction Clerk A tiempo completo**Customer Success Manager (Fully Remote)****Location**: Fully Remote**Experience Required**: 3-5 years in a Customer Success or related roleAre you passionate about driving **customer success** and building strong relationships? Do you have a knack for streamlining processes, engaging clients, and delivering measurable results? If so, **SafetyClerk** is...
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Customer Success Manager
hace 6 días
Ciudad de México, Ciudad de México TITAN A tiempo completoTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll...
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Customer Success Manager
hace 4 semanas
Ciudad de México ATOM CHAT S.A.S A tiempo completo**Atom Chat** es una plataforma SaaS B2B especializada en Comercio Conversacional a través de Whatsapp, impulsada por inteligencia artificial que permite a las empresas maximizar sus ventas digitales al mismo tiempo que les permite integrar y mejorar radicalmente sus puntos de contacto con los clientes.**Descripción del Puesto**El equipo de Customer...
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Customer Success Manager
hace 1 semana
Ciudad de México ATOM CHAT S.A.S A tiempo completo**Atom Chat** es una plataforma SaaS B2B especializada en Comercio Conversacional a través de Whatsapp, impulsada por inteligencia artificial que permite a las empresas maximizar sus ventas digitales al mismo tiempo que les permite integrar y mejorar radicalmente sus puntos de contacto con los clientes. **Descripción del Puesto** El equipo de Customer...
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Customer Success Manager
hace 2 semanas
Ciudad de México Teradata A tiempo completoAre you passionate about making organizations smarter and analytics driven? With all the investments made in analytics, it’s time to stop buying into partial solutions that overpromise and underdeliver. It’s time to move from a siloed, proprietary, and retrospective approach to a unified, available, and answer-oriented model. Only Teradata leverages all...
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Customer Success Manager
hace 2 semanas
Ciudad de México EFEX A tiempo completoSobre EFEX EFEX es una fintech enfocada en ofrecer soluciones de pagos internacionales y gestión de divisas para empresas en crecimiento en Latinoamérica. Nuestro propósito es simplificar la experiencia de las empresas al enviar, recibir y administrar pagos globales, integrando tecnología, cumplimiento regulatorio y atención personalizada. Propósito...
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Customer Success Manager
hace 1 semana
Ciudad de México Teradata A tiempo completoAre you passionate about making organizations smarter and analytics driven? With all the investments made in analytics, it’s time to stop buying into partial solutions that overpromise and underdeliver. It’s time to move from a siloed, proprietary, and retrospective approach to a unified, available, and answer-oriented model. Only Teradata leverages all...
