Customer Service Representative
hace 5 horas
**DEPARTMENT**:Customer Service**POSITION REPORTS TO**: Director of Customer Service:The Customer Service Representative will perform duties primarily related to the efficient and accurate maintenance and processing of customer accounts.**JOB SCOPE**:This position requires team member to perform duties with mínimal supervision while operating from the established direction and instruction of the Customer Service Manager, Director of Customer Service, VP of Customer Service, and agency manual. Daily decisions, required by this position, are typically made by following general company policy, insurance contract requirements, company underwriting guidelines, insurance laws (State or Federal), as well as independent decision making or judgment.PRIMARY RESPONSIBILITIES: The Customer Service Representative is responsible for assisting account managers and renewal managers of Reliance Partners in daily office functions related to maintenance and processing of customer accounts. In addition to administrative support, performs daily duties listed below.- Manage day-to-day activities related to customer insurance accounts- Process daily policy changes and make updates to the system specifically for Agency and Direct Bill Endorsement Processing- Proofs - Additional Insured, Loss Payee, Standard Certificates, and Auto ID cards- Endorsement Process (activity flow, qualification, add/delete, follow ups)- Maintain records of communication pertaining to client’s account through the agency management system (AMS) using correct Service team acronyms and description templates as they apply- Work with account onboarding team to process all new and renewed tasks and activities for client accounts- Assist other service team members as needed with account related workflow items- Follow company designated protocols for the Customer Service Team including processing of changes, certificates, and other client service-related tasks- Processing of customer accounts and activity dashboard management- Maintain compliance with external and internal policiesTipo de puesto: Tiempo completoSueldo: $12,000.00 al mesBeneficios:- Estacionamiento gratuito- Opción a contrato indefinidoTipo de jornada:- Diurno- Turno de 8 horasIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial
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Customer Service Representative
hace 3 semanas
Roma Norte, México LOIACONO A tiempo completo**Customer Service Representative - Travel & Health Insurance - CDMX**- Híbrido: 60% Home office, 40% presencial - Full-time job - Colonia Roma Norte, CDMX -_- Salary: $19.000 MXN gross ($17.000 MXN after tax)._**About the company**Our client is a US company established in Mexico for more than 10 years that provides health and travel insurances to...
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Customer Service Representative
hace 2 semanas
Roma Norte, México Remote Hive LLC A tiempo completoWe are looking for a **Customer Service Representative** to join our team in **Roma Norte, Mexico City**. This is a great opportunity to work with a **U.S.based real estate services company** that provides support to homeowners and tenants across different states. **Schedule**: - Monday to Friday - 8:00 AM - 4:00 PM Mexico City time **Compensation and...
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Customer Service Representative
hace 7 días
Roma Norte, México Remote Hive LLC A tiempo completoWe’re looking for a **Customer Service Representative** to join our fast-growing team! This is an exciting opportunity for someone who is looking to grow and develop within a company that’s expanding rapidly and values dedication, responsibility, and trustworthiness. **About the Role**: As a Customer Service Representative, you will be the first point...
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Bilingual Customer Service Representative
hace 5 días
, Roma Norte, CDMX, México Envisage International A tiempo completoSUMMARYInternational Student Insurance (an Envisage International company) has an immediate opening for a full-time International Customer Service Representative. This position offers tremendous opportunity for growth and professional development. We are big enough to offer a competitive pay that will grow every year But we are small enough to care about...
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Customer Service Representative
hace 7 días
Roma Norte, México ICP Worldwide, Inc. A tiempo completo**About ICP**ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow...
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Customer Service Representative
hace 1 semana
Roma Norte, México ICP Worldwide, Inc. A tiempo completo**About ICP** ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow...
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Customer Care Agent
hace 2 semanas
Roma Norte, México GLOBAL YO A tiempo completo**The Customer Success Representative** plays a crucial role in fostering strong customer relationships, driving customer retention, and enhancing loyalty. Your primary focus is on ensuring utmost satisfaction with our Global YO products and services by offering exceptional customer service support and swiftly addressing any concerns that may arise. As the...
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Customer Service
hace 2 semanas
Roma Norte, México Remote Hive LLC A tiempo completoFULL TIMEIn office in Roma Norte, CDMX**Salary**: $18,000 MXN + law benefits**Role Description**This is a full-time remote role for a Customer Service & Administrative Specialist in the healthcare industry. The specialist will be responsible for providing exceptional customer service, handling administrative tasks, managing phone communication, and enhancing...
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Customer Service Associate
hace 4 semanas
Del Valle Norte, México BIGO TECHNOLOGY PTE. LTD. A tiempo completoFluent or Native English written and spoken **(80% minimum)**:- Living in CDMX- Open to come to the office at least 3 days per week- Bachelor Degree**Responsibilities**:- Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users;- Handle user feedback such as...
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Customer Service Associate
hace 6 horas
Del Valle Norte, México BIGO TECHNOLOGY PTE. LTD. A tiempo completoFluent or Native English written and spoken **(80% minimum)**: - Living in CDMX - Open to come to the office at least 3 days per week - Bachelor Degree **Responsibilities**: - Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users; - Handle user feedback...
