Bilingual Customer Service Representative

hace 3 días

Roma Norte CDMX, México Envisage International A tiempo completo

SUMMARY

International Student Insurance (an Envisage International company) has an immediate opening for a full-time International Customer Service Representative. This position offers tremendous opportunity for growth and professional development. We are big enough to offer a competitive pay that will grow every year But we are small enough to care about each team member's professional development, and to craft a career path tailored to each person's skills and desires.

We are hybrid

Everyone wants flexibility to work from home sometimes – but two days in the office per week sets you up for faster growth and deeper mentorship and more quickly prepares you for future roles.

DUTIES AND RESPONSIBILITIES

Job responsibilities will be varied but will include:

  • Obtain a A1, insurance license within 90 days of being hired
  • Communicating with international and study abroad students and the advisors at their schools
  • Customer service phone calls, emails, live chat and other support services
  • Day-to-day support of our insurance operations
  • A variety of other duties related to marketing and supporting our insurance clients

SKILLS AND QUALIFICATIONS

  • Bachelor's degree preferred
  • Excellent communication and computer skills
  • Bilingual or Advanced English required. Additional languages and any international experience are also helpful
  • Ability to thrive in a fast-paced, fluid environment

BENEFITS

  • Annual bonus
  • Company-paid health insurance (includes vision, dental and life)
  • Company-paid Mental Health benefit
  • Company-paid insurance course, exam and license A1
  • Training for the first 3 months with hybrid schedule (2 days in office/3 days at home)

HOW TO APPLY

To indicate your interest, reply with a COVER LETTER and resume. You can learn more about who we are and what we do here:

Resumes without a cover letter will immediately be discarded.

Job Type: Full-time

Pay: $13, $15,000.00 per month

Language:

  • English (Required)

Work Location: Hybrid remote in 06700, Roma Norte, CDMX

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