Technical Specialist, Systems Analysis

hace 3 semanas


Azcapotzalco, México AT&T A tiempo completo

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest innovation. Here’s your opportunity to combine your passions for entertainment, media and technology to transform our company and your career.As a Technical Specialist, Systems Analysis you will be:- Responsible for implementing, improving, supporting and leading the processes, strategies and technical tools for the Risk Management Organization.- Create test plans and perform User Acceptance Testing- Perform User Verification Testing during releases to Production.- Create Reports for Risk Management Organization and other organizations needing data.- Schedule recurring reports.- Pull Ad Hoc reports.- Query data on tables for analysis or troubleshooting purposes- Monitor RM Chatroom for urgent user issues- Troubleshoot any system issues.- Manage the RM CAMS Support mailbox - perform needed requests/respond to issues.- Reporting of claim data to CGA web portal for certain states and according to designated time schedule.- MyLogins work - approvals and/or setup of new users and deactivation of users.- TPA access/setup.- Advanced English Level- Detail oriented- Technical background - knowledge of database concepts and table relationships- Prior use with a SQL Query tool- MS Excel, Word, PowerPoint- Power BI Report/Dashboard development- Crystal Reports Development- Degree in Information systems or Computer Science is a plus.- Experiencing with BOT development a plus.



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