Sales Operation Agent
hace 3 días
**Summary**The Sales Operation Agent serves as a vital link between customers and our sales team, ensuring that customer focus is prioritized. This role involves collaborating with sales and shipping teams to guarantee an efficient and timely delivery process for our clients. The agent will manage incoming orders in accordance with customer agreements, freight shipping, and other relevant policies.**Essential Responsibilities**The following duties are essential to the role. Other tasks may be assigned as necessary.- Enter customer orders into Visual (ERP) and resolve any ambiguities.- Communicate changes to customers and follow up on their orders.- Address discrepancies with customer orders (credit, MOQ, price).- Write proforma invoices.- Determine priorities based on customer needs.**Shipping**- Ensure orders are shipped; verify reasons for any delays.- Request shipping quotes from logistics providers.- Confirm order shipping dates.- Create and receive transfers (IBT) in warehouses other than PQ1 & GAMX.**Customer Experience (CX)**- Enter customer complaints and issue RTS & RMA numbers.- Correct errors and fill in credit requests.- Communicate with account specialists and sales representatives regarding stagnant items or insufficient inventory to meet customer needs.- Stay updated on sales opportunities.- Communicate with customers to gauge their forecasts and support inventory management.- Manage early buy programs for customers.- Support colleagues during high workload periods and act as a backup during planned or unplanned absences.- Update customer price lists.**Education and Experience**- Bachelor's Degree- Customer Service & Order Management Experience (+3 years)- MS Office Suite (Excel Pivot Tables) (+3 years)- Use of ERP and CRM Platforms (+3 years)**Languages**- English (95% spoken, 95% written)- French (nice to have)**Location**: Parque Ind. Valle Bonito, Tijuana
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Sales Operation Agent
hace 4 días
Tijuana, México North American Production Sharing A tiempo completo**Sales Operation Agent** **Requisitos**: - Carrera terminada - **Ingles Avanzado**: - 3 años de experiência mínima en atención al cliente y gestión de pedidos - Manejo de Excel (Tabla Dinamicas) - Manejo dePlataformas ERP y CRM **Funciones**: - Ingresar las quejas de los clientes,Corregir errores (completar solicitud de crédito) - Mantener...
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Sales Operation Agent'
hace 4 días
Tijuana, México North American Production Sharing A tiempo completo**Sales Operation Agent****Requisitos**:- Carrera terminada- **Ingles Avanzado**:- 3 años de experiência mínima en atención al cliente y gestión de pedidos- Manejo de Excel (Tabla Dinamicas)- Manejo dePlataformas ERP y CRM**Funciones**:- Ingresar las quejas de los clientes,Corregir errores (completar solicitud de crédito)- Mantener actualizado sobre...
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Sales Operation Agent'
hace 6 días
Tijuana, México North American Production Sharing A tiempo completo**Sales Operation Agent** **Requisitos**: - Carrera terminada - **Ingles Avanzado**: - 3 años de experiência mínima en atención al cliente y gestión de pedidos - Manejo de Excel (Tabla Dinamicas) - Manejo dePlataformas ERP y CRM - **Pasaporte indispensable, Visa deseable.**: - Disponibilidad para viajar al extranjero para...
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Sales Operation Agent
hace 2 semanas
Tijuana, México NAPS Mexico A tiempo completo**Summary**The Sales Operation Agent serves as a vital link between customers and our sales team, ensuring that customer focus is prioritized. This role involves collaborating with sales and shipping teams to guarantee an efficient and timely delivery process for our clients. The agent will manage incoming orders in accordance with customer agreements,...
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Sales Operation Agent
hace 3 semanas
Tijuana, México North American Production Sharing A tiempo completo**Sales Operation Agent (Valle Bonito**)**Requisitos**:- Inglés avanzado- Carrera concluida- Experiência en Call Center (seguimiento a clientes)- Excel intermedio - fórmulas como Vlookup y tablas pivote.- Exp en maquiladora (pueden ser prácticas en maquiladora) No indispensable- Conocimiento de un ERP, deseable SAP, Oracle.**Responsabilidades**:Ser un...
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Sales Agent Bilingual
hace 4 semanas
Tijuana, México glo A tiempo completo**Vacante para la empresa glo en Tijuana, Baja California**:**Sales agent Bilingual****Actividad**Responsable de recibir llamadas de clientes de Scan Health Plan para asistirlos en asuntos relacionados con su seguro médico, de farmacia y/o dental. Precalificar a clientes potenciales para mejorar sus beneficios de cobertura de...
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Bilingual Sales Agent
hace 4 semanas
Tijuana, México HHG A tiempo completo**Vacante para la empresa HHG en Tijuana, Baja California**:**Bilingual sales agent****Actividad**Responsable de recibir llamadas de clientes de Scan Health Plan para asistirlos en asuntos relacionados con su seguro médico, de farmacia y/o dental. Precalificar a clientes potenciales para mejorar sus beneficios de cobertura de...
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Sales Agent Bilingual
hace 2 días
Tijuana, México glo A tiempo completo**Vacante para la empresa glo en Tijuana, Baja California**: **Sales agent Bilingual** **Actividad** Responsable de recibir llamadas de clientes de Scan Health Plan para asistirlos en asuntos relacionados con su seguro médico, de farmacia y/o dental. Precalificar a clientes potenciales para mejorar sus beneficios de cobertura de...
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Bilingual Sales Agent
hace 2 días
Tijuana, México HHG A tiempo completo**Vacante para la empresa HHG en Tijuana, Baja California**: **Bilingual sales agent** **Actividad** Responsable de recibir llamadas de clientes de Scan Health Plan para asistirlos en asuntos relacionados con su seguro médico, de farmacia y/o dental. Precalificar a clientes potenciales para mejorar sus beneficios de cobertura de...
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Debt Transfer Sales Agent
hace 2 semanas
Tijuana, México Recluta Agencia A tiempo completo**Looking for Bilingual Call Center Sales Agent for Debt Relief Transfers Campaign**Work on site in Edificio Gallegos in Tijuana. Monday through Friday and Weekends Off.Help us qualify a freshly generated, highly interested lead for Debt Relief and just transfer.No sales, not asking for credit card, Ask Four Questions and Just Transfer. Each connection that...
