Specialist Engineering

**Descripción - Interna**If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of **Associate Project Manager.****Role Purpose**:Project Managers will often play a people / team management role within the projects / programmes they work on. They may also have line management responsibility for a group of more junior resources within their resource pool (as related to their job family).The specific purpose of this role is to establish and deliver (manage / direct / track) and report progress on several group wide projects/programmes that will ensure that HSBC meets its obligations in respect of a number of key Infrastructure Delivery capabilities.This role holder will establish and deliver projects/programmes within the Connectivity Transformation and Change team for Change the Bank (CtB) portfolios which could include but not limited to: Service Sustainability portfolio (SSP), Transformation, CTO Corporate Services Estate portfolio.**Main Activities**:- As a Project Manager in the CTO Connectivity CtB programme, the role holder will provide direct oversight of the programme(s)/ project(s)’, financial and outcome accountability, reporting to a Portfolio Manager within CTO Connectivity. In executing this role, the Project Manager will need to:- Build strong relationships with senior stakeholders within IT, Global Businesses, Finance- Work closely with their respective Portfolio Manager, the Connectivity Transformation and change team and their senior stakeholders to ensure alignment of their project/programme with the wider change portfolio and group strategy, values, and behaviour.- Provide board level overview of progress, lead and direct multidisciplinary teams across all global businesses, global functions, and regions.- Lead end to end execution and responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management.- Provide financial analysis, including being able to contextualise financial data into business activities and conclusions.- Ensure the adherence to financial processes and procedures at project/programme level, as set and communicated by HSBC Group, regulators, and CTO PM Practice.- Identification and escalation of any budgetary related risks, issues, and opportunities to portfolio/function as appropriate.- have responsibility for effective handover of the project/programme into Business-as-Usual operations to support effective benefits realisation.- have responsibility for deploying the HSBC Change Frameworks and respective methodologies within their Programme/Project and instilling good programme/project disciplines within their project and wider team.**Calificaciones - Internas**- Understanding of / ability to engage with technical teams on Contact Centre, Cloud technologies, Networking Infrastructure, Firewalls, Routing, Solution Architecture and Design etc.- Experience of delivering change programmes within a Technology organization, with in telecom Infrastructure- Experience of working on Session Border Controller, Genesys deployments- Proven knowledge on automation products in managing contact centre projects with platform experience.- Understanding of clarity, Jira, Confluence and MS Project.- Business analysis skills to assess and provide recommendations which will aid in negotiation of connectivity infrastructure projects.- Excellent understanding and proven experience of Project Management methodologies including Waterfall and Agile in a Technology environment.- Ability to direct and influence people in a matrix orientated environment and establish working partnerships at a junior and senior organizational level.- Change agent with proven ability of implementing large scale organizational, procedural, technology and people related change programmes.- SME within Networking environment and build relationship with external suppliers.- Proven experience of positive, challenging interactions with Senior Executives across the business.- Outstanding relationship management, collaboration and influencing skills at senior Exco level within a Technology environment.- Proven experience in dealing global teams and managing stakeholders.**Competencies**- Analytic- Self-driven- Results Oriented- Data management- AdaptabilityAt HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the f