Bilingual Administrative Phone Agent

hace 3 semanas

Ladrón de Guevara, México HRPV Mexico A tiempo completo

**Location**: Guadalajara, Jalisco | **On-Site** | **Full-Time****Salary**: $14,000-$16,000 MXN/month (net) Take the Next Step in Your Professional JourneyWe’re looking for **bilingual professionals with experience in phone support and administrative tasks.** If you're organized, proactive, and people-focused, this is a great opportunity to grow both personally and professionally in a dynamic and supportive environment.**What You'll Be Doing**- Provide **bilingual phone assistance** to U.S.based clients, ensuring clear and professional communication- **Manage and organize administrative tasks**, including data entry, documentation, and internal reports- Maintain accurate records of every interaction and ensure all information is updated in client files- Support internal departments by following up on requests and assisting with day-to-day coordination- Collaborate with your team to improve processes and deliver consistent, high-quality service**Who We’re Looking For**- **Fluent in English and Spanish** (both spoken and written)- Strong attention to detail, with experience in **administrative support or office coordination**:- Excellent phone etiquette and problem-solving skills- Comfortable multitasking and working with digital tools- Positive attitude, responsible, and eager to grow- Based in Guadalajara and available to work full-time on-site- **At least 1 year of experience** in a bilingual administrative or customer-facing phone role**What You’ll Need to Apply**- RFC (Constancia Fiscal 2025)- CURP- Valid ID- Proof of address- IMSS number (NSS)**Why You’ll Love It Here**- Real **career development**: We help you build new skills and prepare for bigger roles- A team that supports and uplifts each other- A job with **purpose, stability, and human connection****Is This Job Right for You?**Ask yourself:- Have you managed internal cases or task follow-ups?- Have you done admin work like document control or data entry?- Are you comfortable taking calls in English and Spanish?- Do you enjoy solving problems and helping customers?- Have you used CRMs or similar tools for tracking?If you said _yes_ to most of these, this job might be a perfect fit.Pay: $14,000.00 - $16,000.00 per monthApplication Question(s):- Are you available to start working full-time?- ¿Hablas inglés?- Do you have experience in customer service by phone?Work Location: In person

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