Head of Customer Obsession — Lead CX

Descripción del trabajo What is Klar doing? Klar is working hard to bring digital banking to everyone in Mexico. What is so special about digital banking? Traditional banks have overhead costs per customer that make it unprofitable for them to serve people with smaller deposits or who live in remote areas. By bringing down the cost of banking, Klar is...

Job Title Head of Customer Experience Contractor Fee $2,500-$3,000 / month (USD) Work Arrangement Remote Engagement Type Independent Contractor Commitment Full-time (Approx. 40 hours / week) Company Overview Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses...

A leading company in Mexico is seeking a Head of Customer Success to enhance customer retention and satisfaction. The ideal candidate will have over 6 years of experience in a similar role, demonstrating a strong ability to lead teams and implement effective customer strategies. Responsibilities include overseeing account management initiatives and ensuring...

A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You'll build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in customer success or...

DEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today: customer conversion, payment acceptance, and fraud prevention with a single integration. With a recently announced $37M USD Series A funding, we operate in 5 LATAM countries and are on the lookout for...

Job Description A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You will build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in...

A rapidly growing SaaS startup is seeking a Head of Customer Success to lead their customer success team in Veracruz. You will ensure clients achieve their desired outcomes, manage relationships with high-level stakeholders, and collaborate with product and data teams. The ideal candidate will have 7+ years of experience in customer success management,...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Customer Success. In this role, you will have a key impact on customer retention, satisfaction, and revenue growth. You will lead a team that is dedicated to ensuring an exceptional experience for our customers. This involves overseeing account...

A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations in Ciudad de México. You will lead the customer journey from onboarding to retention, managing a team of 3-4. The ideal candidate has over 5 years of experience in customer success or support within a SaaS environment and demonstrates strong leadership skills. This remote...

Una empresa desarrolladora de instrumentos científicos busca un Head of Customer Success en Xico, Veracruz. Esta posición se centra en los requisitos administrativos y la atención al cliente, garantizando soporte técnico y comunicación efectiva. Se requiere un dominio avanzado del inglés y 3 años de experiencia en atención al cliente y gestión de...