Head of Customer Obsession — Lead CX

Descripción del trabajo What is Klar doing? Klar is working hard to bring digital banking to everyone in Mexico. What is so special about digital banking? Traditional banks have overhead costs per customer that make it unprofitable for them to serve people with smaller deposits or who live in remote areas. By bringing down the cost of banking, Klar is...

A leading company in Mexico is seeking a Head of Customer Success to enhance customer retention and satisfaction. The ideal candidate will have over 6 years of experience in a similar role, demonstrating a strong ability to lead teams and implement effective customer strategies. Responsibilities include overseeing account management initiatives and ensuring...

Job Description A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You will build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Customer Success. In this role, you will have a key impact on customer retention, satisfaction, and revenue growth. You will lead a team that is dedicated to ensuring an exceptional experience for our customers. This involves overseeing account...

Head of Sales – Global Enterprise Remote Latin America-Based A leading payment technology company operating across Latin America is seeking an experienced and strategic Head of Sales to lead its global enterprise sales efforts. This is a remote‑first role, open to candidates based in Latin America, with a focus on acquiring and managing relationships...

A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations in Ciudad de México. You will lead the customer journey from onboarding to retention, managing a team of 3-4. The ideal candidate has over 5 years of experience in customer success or support within a SaaS environment and demonstrates strong leadership skills. This remote...

A leading online technology school is seeking a Head of Design to lead their design teams in Mexico City. The position involves overseeing visual and product design while ensuring alignment with business objectives. The ideal candidate will have over 5 years of design leadership experience and must be fluent in both English and Spanish. This role offers...

About the Company Founded in 2016 by its CEO, the client is a top 2–3 global player in digital ad protection. They block malicious activity , provide tracking and insights, and optimize ad spend to ensure campaigns reach real users. Unlike competitors, they are highly proactive with clients , offering scalable solutions for businesses of all sizes and...

Head of Content (Director‑Level) Job Title: Head of Content (Director‑Level) Location: Remote – (LATAM preferred) Salary Range: 3000 – 3500 USD/month (LATAM market) Work Schedule: Monday - Friday, 7:00 AM to 3:00 PM (PST) Employment Status: Independent Contractor Seniority Level: Director Employment Type: Full‑time Job Function: Marketing and...

A fast-growing fintech startup is seeking a Head of Finance to oversee financial planning, reporting, and compliance. The successful candidate will drive financial strategy, manage cash flow, and lead a high-performing finance team. The ideal applicant has over 10 years of finance experience, including at least 4 years in senior leadership roles. Join this...