Sales Development Representative

**Mexico City****Sales & Partnerships - 12008 - SDR /****Full Time /****Hybrid**- Aircall is a **cloud-based phone system**, complete business phone and call center software in one single tool. Our mission is to deeply transform and improve the business phone industry.We were founded in 2014 and raised **over $226 million** in funding, with a **valuation over $1 billion**. In June 2022 we **exceeded $100 million in annual recurring revenue** and reached Centaur status We create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.Aircall is listed in **Deloitte Technology Fast 500TM** for leading the way in technology innovation.Based in Paris, New York, San Francisco, Sydney, Madrid, London, Berlin & Delhi, the company currently counts over 600 employees globally. Next in line is our Mexico City office- We are building the **future of communication,** and **we would love you to be part of it**We’re looking for a dynamic** Sales Development Representative** to be part of the first employees of our Mexico office and play a significant role in our expansion to the **LATAM **region (Mexico, Colombia, and Chile). This position is based in **Mexico City (Polanco)**, and as one of the first employees in the country, you will have a direct impact on building Aircall’s presence in the region.In this inbound-focused role, you will engage with **prospects** who have shown interest in Aircall's services, qualify them, and pass them along to the **Account Executives** for further sales discussions. This is an exciting opportunity for someone looking to develop strong consultative sales skills, contribute to the regional sales goals, and be part of a fast-growing **SaaS** company.- Engage with **inbound prospects** from **Mexico, Colombia, Chile**, and other LATAM countries via chat and phone calls to **qualify** them for the next steps in the sales cycle.- Gather valuable **prospect information** to pass along to **Account Executives** in the LATAM market, assisting in closing deals and expanding Aircall's customer base.- Collaborate closely with the **IBERIA/LATAM sales teams** to ensure smooth coordination and consistent messaging across markets.- Develop your **consultative sales skills** by learning from experienced AEs and gaining exposure to the entire sales cycle.- Contribute to growing **Aircall's presence** in the LATAM market by driving **lead generation** and supporting regional sales goals.**A little more about you**:- **Fluency in both Spanish and English** (written and spoken) is required to engage with prospects across LATAM.- ** Market knowledge** is essential—whether through living in, visiting, or having a strong affinity for LATAM cultures and business practices.- Strong **communication skills**: You actively listen, show empathy, and approach challenges with a problem-solving attitude.- Excellent **time management and organizational skills**: You can manage a high volume of accounts and prioritize effectively.- ** Willingness to learn and grow**: You’re entrepreneurial, driven, and excited to develop your sales skills while contributing to Aircall’s expansion in LATAM.- ** Positive energy & enthusiasm**: You bring a can-do attitude, motivating both yourself and your team to reach new heights.- Experience with **Salesforce** and revenue engagement tools like **Gong** or **Outreach** is a plus.- We know that success comes from clever work and deserves recognition and reward.We value people who are bold, ambitious, collaborative and customer-centric. We are a global community growing together.If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking forAircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.Why join us?Key moment to join Aircall in terms of growth and opportunities- ️ Our people matter, work-life balance is important at Aircall- Fast-learning environment, entrepreneurial and strong team spirit- 45+ Nationalities: cosmopolite & multi-cultural mindset- Competitive salary package & benefitsDE&I Statement:- At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thr