Project Manager

**Description**:- Hands on and detailed oriented Project Manager with telecom background and experience in customer delivery and SW development projects- Overall, Nokia is looking for individuals with a “TELECOM-IT PM DNA” who take ownership and responsibility for their projects, work with mínimal supervision, and able to represent Nokia in front of the customer.**For Core projects**:- Projects may involve and require high level knowledge of Packet Core, VNF concepts, 5G, Cloud migration, and AWS integration and deployment as well as knowledge of IMS/SDL concepts and architecture and specifically the CMM, AMF, MME, SMSf, CFX5000, AAA, and strong preference on 5G and Cloud deployments.- Special focus might include messaging services including MMSC, SMS-GW and MSA platforms.- Projects might include green field deployments, expansion, migration, virtualization, upgrades, and Care work.**For Business Application projects**:- JIRA and Confluence experience is a plus.- Experience with Big data, Artificial Intelligence, and Machine Learning projects could be a requirement.- Device Management addresses a unified communications across the internet to manage a wide range of devices effectively, efficiently, and securely across multiple domains including mobile devices, home devices such as sensors/M2M, and other CPE (customer premises equipment).- Nokia One Portal is a device management system and Nokia Hosted Deployment Services Platform offers a development and testing environment which is used before the SW is deployed into production.- We are looking for PMs who could take leadership after the onboarding period and grow in the role technically and with soft skills. PMI PMP certification is a plus.**Key responsibilities**:**PM Job Key Tasks & Responsibilities**:- Manages customer program (collection of projects managed together for business benefits) or project* for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability.- Contract might be defined as key project by BG / market. Delivers the operational and project single/multiple BG / BUs scope to the customer.- Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).- Assures consistency among project financial, product and service forecast activities.- Participates in pre-sales and sales process activities.- Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.- Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.- Ensures project contract management process is initiated and executed.- Defines the customization of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).- Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.- Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.- Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.- Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.- Actively applies appropriate best practices and lessons learned throughout the life of the project. Monitors, controls and reports KPIs defined in customer contract.- Ensures data in all project-related tools and repositories is kept up-to-date and with high quality.- Conducts thorough risk management for all project risks and opportunities.- Seeks to define new opportunities to expand and renew contracts with the customer.- Leads the project team.- Completes the project closure and / or handover as required.- Delivery Projects might include pre-sales support (reviews of SoW), integration lab testing in both Nokia and/or Customer environments, and customer deployment (FOA and production)._- Preferable telecom technical background, strong technical foundation, eagerness to learn a must.- Strong leadership and able to manage high pressure situations- Able to represent Nokia with skills in managing customer expectations and requests- Experience with customer delivery and development projects in a telecom environment- Training on Nokia Project Management and Analytics Tool (PMAT) will be provided- Training on Nokia myERM tool will be provided.- Onboarding “buddy” will be assigned to introduce the PM to the project team and processes- It is expected the PM will take