Empleos actuales relacionados con Customer Success Manager - nuevo león - Recooty

  • Customer Success Manager

    hace 2 meses

    37156, León, Gto., México HERE Technologies A tiempo completo

    What's the role?: **The Team**: **The Role**: As a Technical Program Manager (internally referred to as Customer Success Manager), you will be responsible for the successful delivery, adoption, and ongoing engagement of HERE’s technology solutions to customers and ensuring these solutions continue to be successful for the customer over time. You’ll...

  • Here | Customer Success Manager

    hace 4 semanas

    león, México Here A tiempo completo

    What's the role? The Team: We are a group of self-motivated individuals who work closely with our customers to provide support through the entire customer journey. From pre-sales to onboarding to adoption and expansion, we are the Voice of the Customer. Our primary objectives are to Engage, Adopt, Expand, and Retain relationships with our customers and help...

  • Here | Customer Success Manager

    hace 2 semanas

    león, México Here A tiempo completo

    What's the role? The Team: We are a group of self-motivated individuals who work closely with our customers to provide support through the entire customer journey. From pre-sales to onboarding to adoption and expansion, we are the Voice of the Customer. Our primary objectives are to Engage, Adopt, Expand, and Retain relationships with our customers and help...

  • HERE Technologies | Customer Success Manager

    hace 2 semanas

    león, México HERE Technologies A tiempo completo

    What's the role? The Team: We are a group of self-motivated individuals who work closely with our customers to provide support through the entire customer journey. From pre-sales to onboarding to adoption and expansion, we are the Voice of the Customer. Our primary objectives are to Engage, Adopt, Expand, and Retain relationships with our customers and...

  • Customer Successs Manager, Growth

    hace 1 mes

    Nuevo León, México Kahnem A tiempo completo

    **About Kahnem**: Kahnem helps organizations make better hiring decisions. We are trusted by clients who want to recruit and hire top talent for high-impact roles. We partner with high-growth startups, global companies, and industry leaders hiring across North America and LATAM. **About the position**: Kahnem is partnering with a high-growth startup in the...

  • Technical Account Manager

    hace 4 semanas

    León de los Aldama, Guanajuato, México Here Technologies A tiempo completo

    About UsHERE Technologies is a leading location data and technology platform company that empowers customers to achieve better outcomes.Job SummaryWe are seeking an experienced Technical Account Manager - Customer Success to join our team. As a key member of our customer success team, you will be responsible for ensuring the successful delivery, adoption,...

  • Customer Success Manager

    hace 4 semanas

    León, México Rapido Solutions Group A tiempo completo

    At Rapido Solutions Group we are committed to connecting hyper growth businesses with **the best global talent**, allowing customers to scale efficiently and effectively. **Our objective** is to create opportunities for people to work at American companies from one of the best cities in Mexico, Guadalajara. We combine in diversity, joy and passion to...

  • Visit.org, Inc. | Customer Success Manager

    hace 4 días

    nuevo león, México Visit.org, Inc. A tiempo completo

    Visit.org is looking for a passionate and ambitious Customer Success Manager to join our remote team. The Customer Success Manager will own a client portfolio, acting as the main point of contact and advocate for our corporate partners. You will drive contract/service utilization, work on maximizing participation, oversee contract level quality assurance,...

  • Studyportals | Senior Campaign Success Manager

    hace 4 días

    nuevo león, México Studyportals A tiempo completo

    We change the lives of millions of students and leave the world a bit brighter than we found it. Every minute 100 students around the world trust our platforms (e.g., mastersportal.com) to find their best matching education for free. At the same time, we help educators diversify their (international) student population and reduce dropouts. With forty...

  • Razr Corp | Customer Success Manager

    hace 1 mes

    nuevo león, México Razr Corp A tiempo completo

    AboutPani Pani Energy is made up of a worldclass team of highly motivated individuals who share a mutual passion for the environment. We have created a web-based platform which enables the operators of water treatment facilities to operate their plants more efficiently saving energy, consumables,and the environment. We are excited to tackle challenging...

  • Customer Success Business Strategist

    hace 18 horas

    León de los Aldama, Guanajuato, México Here A tiempo completo

    Job SummaryWe are seeking a Customer Success Business Strategist to join our team. The ideal candidate will be responsible for driving customer product adoption, expansion, and retention through proactive planning, management, and execution.

  • Customer Success Director for Strategic Accounts

    hace 3 días

    León de los Aldama, Guanajuato, México Buscojobs México A tiempo completo

    About the RoleWe are seeking an experienced Customer Success Director to lead our efforts in driving strategic customer relationships and ensuring long-term success. This role will be responsible for managing key accounts, developing and executing success plans, and collaborating with cross-functional teams to deliver exceptional results.

  • Customer Success Operations Specialist, Renewals

    hace 2 meses

    37156, León, Gto., México HERE Technologies A tiempo completo

    What's the role?: Reporting to the Customer Success Operations Team Leader, the Senior Renewal Operations Specialist is responsible for providing forecast clarity, scoring renewal growth and retention likelihood, and developing retention action plans. Key objectives include: - Key capabilities to be developed, evolved, and managed include - digital-led CS...

  • 10 - Customer Program Manager 2

    hace 7 meses

    Nuevo León, México Celestica A tiempo completo

    Req ID: 121573 Remote Position: No Region: Americas Country: Mexico State/Province: Nuevo Leon City: Apadoca **General Overview**: **Functional Area**: OPS - Operations **Career Stream**: CPM - Customer Program Management **Role**: Manager 2 **SAP Short Name**: MG2 **Job Title**: Customer Program Manager 2 **Job Code**: MG2-OPS-CPM **Job Level**: Band...

  • Warehouse Manager

    hace 7 meses

    Nuevo León, México GXO Logistics A tiempo completo

    **Logistics at full potential** To support the expansion of our customer’s operations we are looking for a New Warehouse Manager to reinforce the OPS team within our platform. Together with our customer we strive to make this a world class leading logistics operation. Are you the Warehouse Manager with the drive, enthusiasm, people and customer focus that...

  • Customer Service Officer

    hace 7 meses

    Nuevo León, México GXO Logistics A tiempo completo

    **Logistics at full potential** As a Customer Service Officer you process orders, dealing with tickets, chat function support, prepares correspondence, and fulfils customer needs to ensure customer satisfaction. Research and analyses customer enquiries and complaints received by management. This role will be covering 2 sites but based at our site in...

  • Global Customer Experience Manager

    hace 18 horas

    León de los Aldama, Guanajuato, México Jobbydoo A tiempo completo

    Unlock Opportunities with HERE TechnologiesWe are seeking an exceptional Global Customer Experience Manager to join our team at HERE Technologies. As a leader in the location data and technology space, we empower our customers to achieve better outcomes and drive innovation.About the Role:Deliver successful customer experiences across all industries,...

  • Digital Product Owner Customer Experience

    hace 2 meses

    nuevo león, México GM Financial A tiempo completo

    Why GMF? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and...

  • Account Manager

    hace 7 meses

    Nuevo León, México 1NCE A tiempo completo

    **Your team**: 1NCE is a pioneering company at the forefront of transforming the IoT connectivity landscape. As a key player in the industry, we are on a mission to disrupt the telecommunications/ IoT landscape. With a focus on innovation, customer satisfaction, and industry leadership, 1NCE is set to change the game. Join our Sales Team and be a proactive...

  • Here Technologies | Customer Success Manager

    hace 4 semanas

    león, México Here Technologies A tiempo completo

    Help us redefine the way the world moves, lives, and interacts. HERE is looking for bold, innovative, and curious minds Are you a creative thinker who's passionate about moving the world forward? Then you're at the right place. HERE Technologies is a location data and technology company that created the first digital map over 35 years ago. Today we are the...

Customer Success Manager

hace 2 meses

nuevo león, México Recooty A tiempo completo

About Pani


Pani Energy is made up of a world-class team of highly motivated individuals who share a mutual passion for the environment. We have created a web-based platform which enables the operators of water treatment facilities to operate their plants more efficiently saving energy, consumables, and the environment. We are excited to tackle challenging problems for the betterment of society. Our workplace environment fosters and encourages both ingenuity and collaboration.


Pani is part of the 2024 Global Cleantech 100 list of companies committed to taking action on the climate crisis for our contribution to accelerating the water sector's transition to net zero, and we are looking for driven, enthusiastic people who share this vision.


Position Description


You will be a key part of Pani’s sales team reporting to the COO, serving as a critical intermediary during the mid-sales funnel, and bridging the gap between initial sales processes and post-sales customer experience. With a primary mission, you amplify the product's value to the customer, ensuring smooth transitions and consistent value addition throughout the customer journey. Blending technical expertise with a deep understanding of customer needs, you will be ensuring the product delivers tangible, sustained value throughout the customer's journey. You will work closely with the sales team as well as our internal Application Solutions team to provide a world-class sales journey.


About You


You have a passion for water treatment and have a deep understanding of plant operations and processes. You enjoy the challenge of working on innovative projects with an equally talented group of co-workers who will both challenge and support you. You believe in lifelong learning and welcome the opportunity to constantly iterate and improve upon your skills. Fundamentally you want to use your talents and energy to better the world for others and contribute to the responsible management of global water and energy, and CO2 reduction.


What you bring to the team


  • University degree in engineering, sciences, or relevant equivalent education and experience
  • Minimum of 3 years of plant operation/process engineering experience
  • Technical Acumen: Possess a deep understanding of technical treatment plant operations & processes, especially in areas like desalination (SWRO, BWRO, etc.) and municipal wastewater treatment plants.
  • Customer Insight: Ability to identify customer challenges and curate tailored use-cases and demos.
  • Interpersonal Prowess: Must exhibit outstanding interpersonal abilities, fostering relationships with customers and internal teams alike.
  • Communication Mastery: Adept at both written and verbal communication, ensuring clear conveyance of value propositions and technical nuances.
  • Customer Interaction: Comfortable and confident in dealing with customers across various organizational hierarchies.

Responsibilities


  • Sales Collaboration: Partner closely with Account Executives to gauge customer needs, and understand their Operational Intelligence (OI) requirements & technical plant design, availability of instruments, data, and other elements to prequalify which product fits the customer's needs best.
  • Product Demonstrations: Lead or assist in showcasing product benefits to end customers, highlighting the transformative potential of using OI for decision-making.
  • Onboarding Internal Consultant: Provided as-needed support for the onboarding process. This includes supporting the Onboarding application engineers & relevant teams during kick-off sessions, user training, and addressing any technical hitches that may arise.
  • Quarterly Value Reviews (QVRs): Collaborate with Account Managers and the Customer Success team during QVRs. This involves providing Account Managers with technical proofs of customer value creation (cost savings, cost avoidance, opportunity identification) and related facts that have added value to customers or can add additional value through upsells or continued usage.
  • Training & Webinars: Organize and conduct webinars and training sessions in tandem with the product and CS teams to ensure customers get the most out of their purchases.
  • Technical Content Creation: Design and articulate value narratives specific to customers obtaining value from using Pani Zed, producing technical content when necessary. This role also encompasses providing data points for value stories & case studies that offer tangible evidence of the product's value to customers.

Nice to Have


  • Experience with B2B sales at any stage within the customer journey
  • Experience working for a SaaS startup

Does this role sound like the next step in your career?


Then we want to hear from you If you don’t meet all of our requirements exactly, then we invite you to use your cover letter to tell us about your unique experience - we understand that talent comes from many places and that skills are transferable.


Our commitment to an extraordinary work environment


At Pani, our values drive how we work with each other, and we believe that being yourself at your place of work is just as important as the work you do. We strive to foster an inclusive and diverse community for all employees from all walks of life. So, no matter your gender, sexual orientation, physical ability, religion, ethnicity, race, age, or geographical location, we are a community that welcomes you.


Our Pani Recruitment Team personally reviews each application.

#J-18808-Ljbffr