Senior Implementation Specialist
hace 4 días
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Well, this may be the role for you. Ready to make your mark?
In this role, you will serve as ADP's front-line to provide exceptional onboarding experiences to clients for the Wisely Pay product. Your #1 goal is to help the implementation team and their clients have a successful implementation of their Wisely Pay product. Every day will be different because the questions you receive will vary, as will the solutions you provide each client.
To thrive in this role, you need to build rapport, establish trust, and communicate professionally. Your communication style should be clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores will make you proud. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion.
PREFERRED QUALIFICATIONS:
- Bachelor's Degree preferred; or equivalent in education and experience
- Payroll Experience
- Proven ability to maintain focus and work effectively with multiple demands
- Ability to work as part of a team to accomplish tasks
- Strong client relationship skills
- Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
- Must be able to recognize basic procedural issues as they arise, then escalate appropriately
- Ability to demonstrate learning agility and critical thinking skills
- The ability to learn and apply basic concepts in new situations
- Proficiency in the latest web technologies and working knowledge of various operating systems
- Excellent analytical skills and time management skills
- Excellent communication skills both verbal and written
- Must be proficient using Microsoft Office
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
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