SAP Concur Implementation Senior Consultant

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The SAP Concur Implementation Senior Consultant is responsible for implementing SAP Concur services which includes the Expense and Invoice modules. This includes fulfilling the roles of project manager and functional expert in the implementation and providing service solutions to the client. These include, but are not limited to, project management, solution design, hands-on service configuration, client project team training, best practices considerations, clients’ cases follow up - solutions and client testing/validation support. Depending on services contracted, the Implementation Consultant will also have overall leadership responsibility when Travel IPM, Technical Consultants, or extended services resources join the project.

Responsibilities:

• Manage multiple concurrent, regional, multi-phased implementations following SAP Concur implementation methodology and provide Essential care to clients under his/her care.
• Quickly and effectively gather client’s business requirements to design and configure SAP Concur services.
• Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones / countries.
• Creatively design solutions for complex requirements.
• Develop and maintain strong functional and technical product knowledge.
• Effectively communicate and work with second level sponsors, internal and client project teams, international and multi-cultural clients.
• Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely.
• Conduct effective training and product demonstrations with clients at their location or by placing calls remotely.
• Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline.
• Provide contributions to SAP Concur project methodology and document library.
• Provide updates on client statuses and escalate issues while maintaining control of the project.
• Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities.
• Meet or exceed deployment productivity and quality metrics.
• Deliver outstanding client service to achieve high implementation survey scores.
• Work effectively with peers, other departments and management.
• The position will require visits to client’s facilities, as needed.
• The position will require working from SAP Concur offices, as needed.
• The position will require working Essential care duties to fulfill client requests.

Education, Experience & Training required:

• Four-year degree in Systems Information.
• Knowledge of SAP FI is a must; a certification on SAP FI is highly preferred.
• SAP FM and finance processes on non-SAP systems is a plus.
• Experience with financial applications and knowledge of accounting processes is preferred.
• Minimum of two years of experience implementing financial or hosted applications or system applications.
• Proficient in ABAP programming with hands-on experience in creating and modifying reports, functions, and BADIs.
• Understanding of SAP FI/CO modules and their configurations.
• Familiarity with integrating SAP Concur and SAP S/4HANA using IDocs, BAPIs, or APIs.
• Experience in project management, consulting and/or software implementation.
• Experience in client-facing/service roles.
• Strong organizational skills and ability to deliver on commitments.
• Required to pass a background check.

Job Specific Specialized Knowledge & Skills:

• Strong problem resolution skills - proven ability to engage and interact with internal teams to resolve client issues.
• Proven negotiation and presentation skills.
• Exceptional written and verbal communication skills.
• Strong technical aptitude and ability to understand technical concepts quickly.
• Finance/Accounting experience in Mexican requirements.
• Implementation methodology experience.
• Ability to persuade and influence.
• Excellent organizational and planning skills.
• Ability to work productively in a fast-paced, ever-changing environment.
• Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions.
• Ability to prioritize and manage workload to meet deadlines.
• Ability to guide clients through methodology and offering of best practices.

Critical Performance Competencies:

• Accountability.
• Listening.
• Planning and Organization.
• Change Management.
• Attention to Detail.
• Business Acumen/Strategic Business Perspective.
• Communication and Influence.
• Adaptability/ Flexibility.
• Decisiveness/Judgment.
• Intelligence.
• Tenacity.

Value Competencies:

• Displays passion for & responsibility to the customer.
• Hires, develops & rewards great people.
• Displays leadership through innovation in everything you do.
• Displays a passion for what you do and a drive to improve.
• Displays a relentless commitment to win.
• Displays personal & corporate integrity.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 407849 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.