SAP Concur Implementation Senior Consultant

hace 3 semanas

distrito federal, México SAP SE A tiempo completo
SAP Concur Implementation Senior Consultant

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The SAP Concur Implementation Senior Consultant is responsible for implementing SAP Concur services which includes the Expense and Invoice modules. This includes fulfilling the roles of project manager and functional expert in the implementation and providing service solutions to the client. These include, but are not limited to, project management, solution design, hands-on service configuration, client project team training, best practices considerations, clients’ cases follow up - solutions and client testing/validation support. Depending on services contracted, the Implementation Consultant will also have overall leadership responsibility when Travel IPM, Technical Consultants, or extended services resources join the project.

Responsibilities:

  • Manage multiple concurrent, regional, multi-phased implementations following SAP Concur implementation methodology and provide Essential care to clients under his/her care.
  • Quickly and effectively gather client’s business requirements to design and configure SAP Concur services.
  • Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones/countries.
  • Creatively design solutions for complex requirements.
  • Develop and maintain strong functional and technical product knowledge.
  • Effectively communicate and work with second level sponsors, internal and client project teams, international and multi-cultural clients.
  • Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely.
  • Conduct effective training and product demonstrations with clients at their location or by placing calls remotely.
  • Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline.
  • Provide contributions to SAP Concur project methodology and document library.
  • Provide updates on client statuses and escalate issues while maintaining control of the project.
  • Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities.
  • Meet or exceed deployment productivity and quality metrics.
  • Deliver outstanding client service to achieve high implementation survey scores.
  • Work effectively with peers, other departments, and management.
  • The position will require visits to client’s facilities, as needed.
  • The position will require working from SAP Concur offices, as needed.
  • The position will require to work Essential care duties to fulfill client requests.

Education, Experience & Training required:

  • Knowledge on SAP FI to be considered a must; a certification on SAP FI is highly preferred.
  • SAP FM and finance processes on non-SAP systems to be considered a plus.
  • Experience with financial applications and knowledge of accounting processes is preferred.
  • Minimum of two years of experience implementing financial or hosted applications or system applications.
  • Proficient in ABAP programming with hands-on experience in creating and modifying reports, functions, and BADIs.
  • Understanding of SAP FI/CO modules and their configurations.
  • Familiarity with integrating SAP Concur and SAP S/4HANA using IDocs, BAPIs, or APIs.
  • Experience in project management, consulting, and/or software implementation.
  • Experience in client-facing/service roles.
  • Strong organizational skills and ability to deliver on commitments.
  • Required to pass a background check.

Job Specific Specialized Knowledge & Skills:

  • Strong problem resolution skills - proven ability to engage and interact with internal teams to resolve client issues.
  • Proven negotiation and presentation skills.
  • Exceptional written and verbal communication skills.
  • Strong technical aptitude and ability to understand technical concepts quickly.
  • Finance/Accounting experience in Mexican requirements.
  • Ability to persuade and influence.
  • Excellent organizational and planning skills.
  • Ability to work productively in a fast-paced, ever-changing environment.
  • Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions.
  • Ability to prioritize and manage workload to meet deadlines.
  • Ability to guide clients through methodology and offering of best practices.

Critical Performance Competencies:

  • Accountability
  • Planning and Organization
  • Change Management
  • Attention to Detail
  • Business Acumen/Strategic Business Perspective
  • Communication and Influence
  • Displays passion for & responsibility to the customer
  • Displays leadership through innovation in everything you do
  • Displays a passion for what you do and a drive to improve
  • Displays a relentless commitment to win
  • Displays personal & corporate integrity
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