Customer Success Manager

hace 24 horas


estado de méxico Syntax México A tiempo completo

Syntax is a leader in providing Cloud and Managed Services to businesses across North America. Syntax’s cloud offerings, including their best-in-class Enterprise Cloud for ERP continues to grow and accelerate; a unique offering that safely hosts and manages critical business applications. We are looking for a Customer Success Manager to Support and grow key customer relationships . Key Responsibilities Serve as the primary point of contact for assigned customers, ensuring consistent delivery of high-quality services. Build and maintain strong, long-term relationships with customers, acting as a trusted advisor. Proactively identify customer needs, challenges, and opportunities for growth. Collaborate with internal teams (sales, support, and technical teams) to ensure seamless service delivery and alignment with customer goals. Qualifications 4-6 years of experience in customer success, account management, or customer delivery roles. Strong communication and interpersonal skills, with the ability to connect with customers at all levels. Proficiency in English (both written and spoken). Experience working with ERP systems is required; JDE knowledge is highly desirable. Familiarity with public cloud platforms (e.g., AWS, OCI) Benefits Benefits obove the law Seniority Level Executive Employment Type Full-time Job Function Customer Service Industries IT Services and IT Consulting Location: Mexico City Metropolitan Area Salary: México MX$300,000.00‑MX$360,000.00 #J-18808-Ljbffr


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