Senior Project Manager

locations- Mexico City - Mexico-- time type- Full time-- posted on- Posted Today-- job requisition id- JR10982About PlanetPlanet is a global provider of integrated technology and payments solutions for retail and hospitality customers.-We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.-Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.-Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.- Role overviewThe Senior Implementation Manager (Senior Project Manager) will be responsible for:What you will do- Understanding and following all aspects within the project lifecycle i.e. planning, risk analysis, milestones, stakeholder management etc;- Compiling Project Initiation Document- Ensuring projects are entered into and monitored/updated through core systems such as confluence- Facilitating the delivery of multiple projects within the agreed timelines and budget and aligning their project to the overall Product delivery roadmap schedule;- Prepare the scope and requirements and ensure these are agreed by all parties within each project;- Work closely with the internal development teams and external partners to ensure that resource planning and assignment is in place to achieve delivery;- Prepare and maintain project documentation and reports on status to the business;- Maintaining a good technical understanding of planet products and solutions;- Ensuring signoff and handover to the Service Operations team.- Assist in ad-hoc projects as assigned- Throughout project lifecycle maintain open and clear communications to all stakeholders business and technology- Assist in aligning to and delivering continual improvements to the project teams global delivery process to ensure ongoing process improvements.- You will have an excellent technical grasp of payments and can connect the dots on complex projects- You will be able to manage multiple projects simultaneously from inception to rollout and ensure progress is tracked- You will have excellent stakeholder management, both internal and external- Managing a team of project managers in your region to mentor, knowledge share and support through project delivery within PlanetWho you are:- We look for people with a can-do attitude that love a challenge- Someone that understands technology and can ensure the people around you understand it as well- Someone with a proven track record of delivering- A natural at bringing people along the project journey- Comfortable with complexity, pressure and clients- A minimum of 7 years project management experience, exposure in the electronic payment industry highly preferred- Knowledge of e-commerce, mPOS, Integrated Payments, DCC and key management is a plus- Dynamic, responsible, willing to take initiative and rigorous actions- Pro-actively report and escalate issues to management as needed- Excellent communication skills and able to work under pressure and independently- Excellent analytical skill and technical problem management skill is needed- Hands on experience in managing multiple projects- Fluent in English, proficiency in local languages is desirable- Leader and mentoring skills- Open to travelWhy Planet:Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.About Us-- Company Background- Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.-- Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.-- With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.