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Customer Service Representative

hace 9 horas


Reynosa, México BBB Industries DC Parque Colonial A tiempo completo

COMPAÑÍA MAQUILADORA DEDICADA A LA REMANUFACTURA DE PIEZAS ELECTRICAS PARA LA INDUSTRIA AUTOMOTRIZ UBICADA EN EL PARQUE INDUSTRIAL COLONIAL:**CUSTOMER SERVICE REPRESENTATIVE**- Technical career/related bachelor's degree- Minimum 3 years of Customer Service experience**ACTIVITES**:- Verify the accuracy of customer orders.- Initiates the action required to respond to customer service requests for order changes, including maintaining order/customer information files and communicating changes to the appropriate staff/departments.- Receives inquiries and/or contacts the organization's branches/regional offices to resolve a variety of order-related issues.- Prepares product or service reports by collecting and analyzing customer information.- Provides customer service support to the organization by obtaining, analyzing, and verifying the accuracy of order information in a timely manner.- Prepares customer service summary reports.- Serves customers by providing product and service information coordinates handling of difficult and/or unusual situations. Troubleshooting products and services.- Process orders and provide status of existing orders.**SKILLS**:- Fully Bilingual- Strong communication and organizational skills- Ability to thrive in a team-oriented work environment.- Focus on quality.- Market knowledge- Conflict resolution- Information analysis- Advanced excel- Oracle and ASR management- Team player**INTERESADOS QUE REUNAN LOS REQUISITOS ANEXAR EXPECTATIVA SALARIAL.**EMPRESA UBICADA EN BLVD. MONTEBELLO #737. PARQUE INDUSTRIAL COLONIAL C.P. 88787. REYNOSA, TAMPS.Tipo de puesto: Tiempo completo, Por obra o tiempo determinadoSueldo: $1.00 - $2.00 al mesPregunta(s) de postulación:- Cuál sería la expectativa salarial que usted tiene para el puesto?Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial