Systems Administrator

Together we are powering the future of Higher Education:Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.Overview:**Where you will make an impact**- Management of virtual environments- Management of Active Directory and Exchange environments- Management of Solutions such as SharePoint, Exchange, SQL, SCCM, Office 365- Deployment of new servers- Server hardware troubleshooting and configuration- Server capacity planning and management- Active server monitoring and resolution of all alerts- Operating systems troubleshooting and configuration for both Microsoft and VMware- Disaster recovery planning and testing, including backup and restore; remote software installations, and upgrades- Management of End Point protection solutions- Server patching, configuration, hardening- Proactively monitor and optimize system performance using tuning, optimization, and other methods. Identify, design, prepare, recommend and adapt best practices for Microsoft system stability, security and optimal performance. Perform capacity planning.- Lead technical efforts in Infrastructure and systems integrity, performance, security, scalability, optimization, and troubleshooting.Identify and participate in the implementation of hardware, operating system and software enhancements for improving the reliability, performance and availability of the systems.- Proactively monitor and manage batch jobs. Responsible and accountable for all system backups, processes for Windows systems.- Configure monitoring tools to evaluate the performance of systems.- Train and mentor junior system admin and IT operations staff and/or helpdesk personnel to run system maintenance and IT operations tasks.- Provide technical administration and migration support for various Windows environments.- All members of the team are expected to participate in our on-call process (24/7 production support).Performing other duties as assigned.**What you will bring**:- Minimum of three (3) years of experience supporting three or more of the following:- Active Directory Domain Services including GPOs, Active Directory Certificate Services, Active Directory Federation Services, Azure Active Directory, Azure Multi-Factor Authentication- Server OS: Microsoft Windows Server 2008/2012/2016- Active Directory - Microsoft Exchange Server 2007, 2010, 2013, 2016, Enterprise Vault and ProofPoint- Messaging - Microsoft Lync Server 2010, Skype for Business 2015- Desktop OS: Windows 10 and Windows 7- EndPoint Protection: Symantec, Crowdstrike, Envision- Deployment tools: SCCM, Site Recovery Manager- Additional tools: PowerShell, LAPS- Working knowledge of Cloud solutions with Microsoft AzureStrong hands-on administration experience on Windows 2008/2012 server- Forest, Domain trust, AD, DFS, DNS, WINS, DHCP, Group Policy, Distribution lists, Windows folder security, and IP filter.- Intermediate level knowledge at Active Directory LDAP service, shell scripting, Certificate services (PKI), AD Site Topology - all under a multi-site multi-domain Windows 2008/2012 environment.- Strong troubleshooting skills in a Windows 2008/2012 environment - Event log analysis, installation and administration of Windows Server 2008/2012, including user setup and defining roles, performance tuning, backup and restore, security monitoring, registry and AD scripting.- Experience in the administration and management of Microsoft Office 365- Experience in the administration and management of Microsoft Sharepoint- Heavy Root Cause Analysis.- Ability to work well with your supervisor, other departments, and technical support staff. This includes the ability to clearly document and explain problems, as well as work with others to resolve software defects.- Working knowledge of TCP/IP protocol.- Working knowledge of network Services based on Windows server: DNS, DHCP, IPAM, NPS, DFS- Ability to plan, manage time according to schedules, and provide status updates required.- Ability to quickly learn new tools and resolve issues using all available resources.- Experience in the administration of Windows 2008/2012 serverExperience in the administration of one or more of the following: MS Exchange 2010/2013/2016 Enterprise.- Strong interpersonal skills and ability to work well in a team environment.- Has the ability to be self-motivated and find answers on his/her own.- Previous experience working with an enterprise wide, large scale environment.- Excellent Communications skills (Oral and written), interpersonal, and organizational skills.- Experience and understanding of Clustered & high availability enviro