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**About PayJoy**PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2024 we have brought billions of dollars in credit to 12 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.**This role**The Information Technology Specialist is in charge of setting up, managing and troubleshooting the technology systems that a business uses to maintain computer and software networks.**Responsibilities**:- Attend in-person meetings or Google Meet with clients to analyze, troubleshoot and diagnose hardware problems.- You will diagnose and troubleshoot complicated technical cases in a dynamic environment.- Procurement / Asset Management experience**Requirements**:- Bachelor's degree in computer science or related field.- 2+ years provided support in the form of Linux\Windows\Mac OS architecture.- Experience with automation engineering, switches and network technologies.- SaaS / Cloud experience (Google Workplace / Slack / 1Password / SSO).- Able to work off hours for maintenance and projects.- Python or other language at a Novice level or higher**Benefits**:- 100% Company-funded Health and Dental insurance for employees and immediate family members.- Life insurance.- Phone finance, Headphone, home office equipment and fitness perks.- 30 days of Christmas bonus- 20 days paid Vacation- 50% Vacation premium- 13% Saving funds- $2,000 MXN monthly grocery coupons- $2,000 USD annual Co-working Travel perk- $2,000 USD annual Professional Development perkPayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.**PayJoy Principles**Finance for the next billion- Ownership- Break Through Walls- Live Communication- Transparency & Directness- Focus on Scale- Work-Life Balance- Embrace Diversity- Speed- Active Listening
