Director Associate Director Mexico, Mexico City Employee

hace 1 mes

distrito federal, México Nagarro Inc A tiempo completo

We are a Digital Product Engineering company that is scaling in a big way We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in

Job Description

A dynamic customer-facing role managing the connect/relationship in the account.

  • Play a leadership role and guide the team by example aligning with core values of CARING.
  • Manage distributed teams internally and at the client side.
  • Ability to forge connections with different client stakeholders and navigate the political setup for a large global client.
  • Risk and dependency management in a multivendor/multi-team setup for a large global client.
  • Responsible for account growth identifying new business opportunities.
  • Coordinate, communicate, prioritize, resolve, and escalate operational problems working closely with Project CEOs/Scrum Masters of different project streams.
  • Close coordination with the project management team for smooth delivery.
  • Ensure onboarding of the right talent/resources and act as operational guide for the team to cover the gaps.
  • Plan short and long-term plans and activities for account growth, participating in RFPs, new proposals, among others.
  • Control project finances, invoices, and growth margins with a focus on customer satisfaction.
  • Knowledge of the latest technology trends/tools/frameworks.
  • Knowledge of retail/commerce would be an added advantage.
Qualifications

Must have Skills: Account Management and Business Development (Strong).

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