Customer Training Specialist

hace 2 semanas

Jalisco, México Prometeo Talent A tiempo completo

**Introduction**Hey there At Prometeo Talent, our goal is to connect exceptional talents like you with innovative leaders in the industry. We are delighted to introduce our client, a company that provides appropriate solutions to scale, optimize and transform their commercial operations with personalized participation models to medium-sized companies.. We invite you to read this position's details and then apply**Position Overview**As a Customer Training Specialist, your primary objective is to guarantee an exceptional experience for our customers in every interaction with our suite of products and services. This includes ensuring a high-quality experience during the initial training post-sale and providing continuous coaching for users at all levels throughout their engagement with the client.**Key Responsibilities**- Proficient in developing, overseeing, and presenting training sessions through online training tools.- Skilled in producing customer-oriented training videos.- Capable of providing training in various formats, including individual sessions, group sessions, webinars, and face-to-face interactions.- Able to seamlessly transition training interactions into potential lead generation opportunities when appropriate.- Emphasis on user education and promoting the adoption of products/services.- Willingness to occasionally travel for professional development, customer user workshops, or corporate meetings.- Familiarity with administrative processes.**Required Experience/Skills**:- Customer-centric approach with a genuine enthusiasm for delivering exceptional customer service.- 1+ years of experience as training specialist- Advanced English level- Outstanding interpersonal communication and presentation skills, coupled with high energy and the ability to be assertive while maintaining respect.- Resourceful, organized, and exhibits a professional demeanor.- Understanding and appreciation of change management aspects, emphasizing the drive for adoption and adherence.- Proficiency in an additional language, particularly Portuguese and French, at a professional level, is highly desirable.**Enjoy great benefits**- Competitive salary- Health insurance- Days of paid vacation per year- Hybrid work- Mexico holidays- Christmas bonusTipo de puesto: Tiempo completoSalario: $18,000.00 - $23,000.00 al mesPregunta(s) de postulación:- Cuál es tu expectativa salarial?- Cuánta experiência tienes como Customer Training Specialist?Idioma:- Inglés (Obligatorio)

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