Customer Account Manager
hace 6 días
Customer Account Manager – Packaging & Automation Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)*** About the Role The Customer Account Manager is the trusted partner for Serac’s existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction. You’ll be the primary point of contact for customers, supporting everything from new formats and upgrades to training, audits, and service visits . Success in this role is measured by customer loyalty, revenue growth, and satisfaction . What You Bring Strong understanding of the automation & packaging machinery industry Excellent communication, negotiation, and problem-solving skills Ability to manage multiple priorities independently Professional, customer-first mindset Strong organizational and time-management skills Fluent in English for all job-related communications Advanced proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) Education & Experience Bachelor’s degree in a relevant field (required) 10+ years experience with packaging equipment 5+ years experience with filling & capping machines 5+ years managing customer accounts in an industrial/OEM environment Sales & Growth Drive sales by promoting tooling, upgrades, retrofits, service visits, maintenance contracts, and spare parts Identify and execute growth opportunities within existing customer accounts Build and execute strategic account plans to maximize customer value Account Management & Customer Relationships Manage and grow assigned customer accounts Build strong relationships with key decision-makers and stakeholders Act as the voice of the customer internally ⭐ Customer Service & Satisfaction Deliver exceptional service and ensure high customer satisfaction Proactively resolve issues and escalate when necessary Track and respond to customer feedback and survey results ⚙️ Operational Collaboration Partner with Operations, Engineering, and Service teams to support customer needs Support Field Service Technicians with documentation and parts inventory audits Contribute to new programs and customer-driven solutions ✈️ Travel & Work Environment Up to 50% travel to customer sites Office-based with frequent customer interaction Domestic and limited international travel required Ability to lift up to 50 lbs and perform basic physical tasks during site visits Additional Requirements Must be eligible to travel to the U.S. on a tourist (B-1/B-2) visa for training , if applicable Ability to work flexible hours as needed to support customers and projects Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)*** #CustomerAccountManager #AccountManagement #CustomerSuccess #AftermarketSales #B2BSales
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Customer Account Manager
hace 5 días
Mexico City Metropolitan Area Serac A tiempo completo🚀 Customer Account Manager – Packaging & Automation 📍 Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)*** 🔎 About the Role The Customer Account Manager is the trusted partner for Serac’s existing customers—owning relationships, driving aftermarket revenue, and ensuring...
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Customer Account Manager
hace 4 días
Mexico City Metropolitan Area Serac A tiempo completoCustomer Account Manager – Packaging & Automation Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***About the RoleTheCustomer Account Manageris the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction. You'll...
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Account Specialists Manager
hace 4 semanas
Mexico City Metropolitan Area Adecco A tiempo completoRetention Manager Do you have experience leading sales teams focused on retention and upsell? Have you managed teams that support U.S.-based customers? This is your opportunity to join a leading global technology company. About the Role We are looking for a People Manager to lead a team of Account Specialists responsible for retention, growth, and support of...
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Customer Account Manager
hace 4 días
Mexico City Serac A tiempo completoCustomer Account Manager – Packaging & Automation Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)*** About the RoleThe Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction....
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Account Specialists Manager
hace 4 semanas
Mexico City Metropolitan Area Adecco A tiempo completoRetention Manager Do you have experience leading sales teams focused on retention and upsell? Have you managed teams that support U.S.-based customers? This is your opportunity to join a leading global technology company. 🎯 About the Role We are looking for a People Manager to lead a team of Account Specialists responsible for retention, growth, and...
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Customer Account Manager
hace 5 días
Mexico City Serac A tiempo completoCustomer Account Manager – Packaging & Automation Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)*** About the Role The Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term...
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Account Manager
hace 4 días
Mexico City Metropolitan Area Nextshore A tiempo completoAccount ManagerCDMX - Zona Poniente (Presencial o Híbrido)Lunes a viernes, 9:00 a.m. a 6:00 p.m.Tiempo completoEnNextshoreestamos creciendo, y buscamos a nuestro próximoAccount Managerpara unirse a nuestro equipo interno. Si disfrutas resolver problemas, mantener relaciones sólidas con los clientes y asegurarte de que cada detalle esté bajo control, esta...
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Account Manager
hace 4 semanas
Mexico City Metropolitan Area Kids2 A tiempo completoPlease note: All resumes must be submitted in English, as the hiring process will be conducted in English. SUMMARY The Account Manager (fluent in Spanish and English) is responsible for Ecommerce Accounts “Mercado Libre and Amazon”, leading business results, including sales volume, spending within budget and share growth. The Account Manager is the...
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Account Manager
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Mexico City Metropolitan Area Kids2 A tiempo completoPlease note: All resumes must be submitted in English, as the hiring process will be conducted in English. SUMMARY The Account Manager (fluent in Spanish and English) is responsible for Ecommerce Accounts “Mercado Libre and Amazon”, leading business results, including sales volume, spending within budget and share growth. The Account Manager is the lead...
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Account Manager
hace 3 semanas
Mexico City Metropolitan Area Cognodata A tiempo completoEn Cognodata somos una consultora tecnológica en pleno crecimiento, especializada en aportar valor a nuestros clientes a través de soluciones innovadoras en ámbitos como Inteligencia Artificial, Data, Marketing Automation... Nuestra misión es conectar la tecnología con los resultados de negocio y crear relaciones duraderas basadas en confianza y...
