Customer Service Representative

hace 1 semana


Azcapotzalco, México Intugo A tiempo completo

Title: Customer Service AgentDepartment: Contact CenterLocation: TecnoParque **(*_**This is an on site position**_*)**Key Responsibilities:- Take ownership of client accounts, promptly address issues as they arise, and maintain accurate records.- Demonstrate the company's core values and vision to customers to ensure their satisfaction.- Liaise with clients and customers in a professional and courteous manner.- Communicate effectively and respectfully with customers, clients, and co-workers.- Maintain confidentiality of company and client information.Qualifications:- High school diploma or GED required.- 1+ years of Contact Center experience preferred.- Basic computer skills required. Microsoft Office knowledge is a plus.- Excellent customer service skills in both written and verbal communication.- Strong problem-solving and critical thinking skills.Work Conditions:- This is a Saturday to Wednesday, 1:00pm to 10:36pm schedule position.Tipo de puesto: Tiempo completoSueldo: $18,000.00 - $20,000.00 al mesHorario:- Disponibilidad en noches- Diurno- Nocturno- Turno vespertinoPrestaciones:- Seguro de vida- Vales de despensaExperiência:- Servicio al cliente: 1 año (Obligatorio)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial



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