Senior CX Leader: AI-Driven Support, Flexible Hours
hace 4 semanas
A leading Fintech startup in Mexico City is seeking a CX Team Leader to drive improvements in customer experience metrics and lead a team of 9 agents. This role involves direct reporting to the CEO and the opportunity to innovate through AI and automation strategies. Preferred candidates have experience in customer support management and a passion for process optimization. The company offers competitive salary and unlimited vacation with a flexible working environment. #J-18808-Ljbffr
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Sr CX Manager
hace 3 semanas
distrito federal, México Talental A tiempo completoJob Opportunity Wanna lead the CX team at Mexico’s most efficient Fintech Startup? You know the role: measure and improve CX metrics, optimize processes, etc. The difference? You’ll do it at Mexico’s most efficient tech company, generating over $1M in revenue per employee. You’ll report directly to the CEO and lead a team of 9 exceptional CX agents,...
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Senior Player Support Analyst
hace 3 días
distrito federal, México Tential Solutions A tiempo completoSenior Player Support Analyst Our client’s Player Support organization is evolving to deliver transformative player experiences powered by data, insight, and product/operational excellence . As a Senior Player Support Analyst , you’ll act as a strategic thought partner to leadership — interpreting complex data, uncovering meaningful correlations, and...
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Senior AI Software Engineer
hace 3 días
distrito federal, México Refinitiv A tiempo completoA global leader in information services is seeking a Senior Software Engineer, AI to design and build AI-powered features for legal document drafting. This role requires 4+ years of software engineering experience and expertise in C#, Python, Angular/React, and AWS. You'll own features end-to-end, contribute to the reliability of AI systems, and collaborate...
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Senior Solutions Consultant: CX Pre-Sales Leader
hace 2 días
distrito federal, México Genesys Cloud Services, Inc. A tiempo completoA leading cloud services provider is seeking a Senior Solutions Consultant in Mexico City. This role involves supporting pre-sales activities, delivering presentations, and proposing solutions based on customer needs. Ideal candidates should have experience with CX platforms, strong communication skills, and the ability to explain complex concepts to various...
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CX Operations Director
hace 2 días
distrito federal, México DiDi Chuxing A tiempo completoDiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra‑city freight, and financial services....
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Senior Product Manager
hace 4 semanas
distrito federal, México EX Squared LATAM A tiempo completoGet AI-powered advice on this job and more exclusive features. What You’ll Do Build strong relationships with key stakeholders to understand business needs and drive alignment Translate technical capabilities into compelling product narratives with clear business value Transform business problems into effective AI-powered workflows, clearly communicating...
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Senior Production Support Engineer
hace 7 días
distrito federal, México NTT DATA A tiempo completoReq ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Production Support Engineer to join our team in Mexico City, México (MX-MEX), Mexico (MX). Senior Production Support...
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Senior Production Support Engineer
hace 7 días
distrito federal, México NTT America, Inc. A tiempo completoReq ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Production Support Engineer to join our team in Mexico City, México (MX-MEX), Mexico (MX). Senior Production Support...
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Senior Analyst, AI-Driven Process Innovation
hace 7 días
distrito federal, México Levi Strauss A tiempo completoA global apparel company is looking for a Senior Analyst focusing on Business Process & Automation Design in Mexico City. This role involves analyzing and redesigning finance processes, collaborating with diverse teams, and leveraging emerging technologies to drive innovation. Candidates should have a relevant degree, experience in process analysis, strong...
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Senior Production Support Engineer
hace 7 días
distrito federal, México NTT DATA, Inc. A tiempo completoSelect how often (in days) to receive an alert: Create Alert NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Production Support Engineer to join our team in Mexico City,...