Senior CX Leader: AI-Driven Support, Flexible Hours

hace 4 semanas


distrito federal, México Talental A tiempo completo

A leading Fintech startup in Mexico City is seeking a CX Team Leader to drive improvements in customer experience metrics and lead a team of 9 agents. This role involves direct reporting to the CEO and the opportunity to innovate through AI and automation strategies. Preferred candidates have experience in customer support management and a passion for process optimization. The company offers competitive salary and unlimited vacation with a flexible working environment. #J-18808-Ljbffr


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