Technical Customer Service
hace 2 semanas
We are looking for a passionate and creative Sales Promoter willing to work in an adaptive organization. The person will join our Customer Service Team in Mexico.Main responsibilities- Provides after-sales support to the LATAM and Caribbean regions.- Provides commissioning and product setup support to the LATAM and Caribbean regions.- Assists with spare parts selection for the LATAM and Caribbean regions, using the company-specific support and selection tool.- Selects and provides available technical documentation or product details to the LATAM and Caribbean regions, using the company-specific support and selection tool.- Directs customers needing sales support to the appropriate sales representative.- Directs customers needing field and repair support to the correct service partner (SAT) in the LATAM and Caribbean regions.- Provides pre-sales information regarding benchmarking and product selection.- Creates technical materials for training and customer support when needed.- Cooperates with HQ in Italy to align on all after-sales matters.- Escalates any unknown product issues or technical concerns to HQ in Italy.- Monitors product failure rates.Competences & Skills- At least 3 years of experience in customer support- Technical background with professional knowledge and skills on Electronics, Mechanics, Mechatronics- Good interpersonal skills- Strong customer-oriented approach- Problem-solving- Availability for short trips in Italy and abroad- English written and spoken at a good levelFunción:Tipo de empleo: Contratto a tempo indeterminato
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Customer Service Representative
hace 1 semana
Ciudad de México SpotOn: Corporate A tiempo completoAt SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...
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Customer Service Representative
hace 2 semanas
Ciudad de México SpotOn: Corporate A tiempo completoAt SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...
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Technical Customer Support, I
hace 2 semanas
Ciudad de México Zebra Technologies A tiempo completo**Overview**: **Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Diffuses upset customers - Fully documents customer interactions in real-time - Solves problems within defined quality standards using a basic understanding of products, solutions, and customer...
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Customer Service Representative
hace 1 semana
Ciudad de México Nielsen Migration A tiempo completoOur Global Nielsen Media Client Service & Sales team works collaboratively to delivers actionable recommendations that help clients win in the marketplace. Focused on market impact and business growth, we're at the forefront of customer experience as we navigate the complex needs of our industry.We are presently looking for a**Customer Service...
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Customer Service Representative
hace 2 semanas
Ciudad de México Nielsen Migration A tiempo completoOur Global Nielsen Media Client Service & Sales team works collaboratively to delivers actionable recommendations that help clients win in the marketplace. Focused on market impact and business growth, we're at the forefront of customer experience as we navigate the complex needs of our industry. We are presently looking for a **Customer Service...
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Bilingual Customer Service Representative
hace 1 semana
Ciudad de México SpotOn: Corporate A tiempo completoAt SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...
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Customer Service Coordinator
hace 1 semana
Ciudad de México PepsiCo A tiempo completo**Auto req ID**: BRPepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®,...
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Customer Service Coordinator
hace 1 semana
Ciudad de México PepsiCo A tiempo completo**Auto req ID**: 284617BR PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®,...
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Customer Service Representative
hace 2 semanas
Ciudad de México SpotOn: Corporate A tiempo completoAt SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...
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Customer Service Manager
hace 2 semanas
Ciudad de México, Ciudad de México Innomotics A tiempo completoWe are looking for a Customer Services Manager to join our team at Innomotics. The Industry-Leader of Motors and Drives Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential industries. Today, we are bringing the...
