Associate Customer Service
hace 3 semanas
Overview:**Responsibilities**:- Accurate order entry, Enter orders in less than 24 hours- Manage orders defects in open order report. Daily review of open order portfolio.- Order tracking and tracing with Logistics, OTD 90% or greater- Problem solve cases/Customer inquiries promptly with little to no supervision, Average resolution in less than 1 day.- Supply Chain project support, Support strong partnerships and collaborations to meet firm deadlines- Maintain training requirements, As defined by corportate policy.- Accurate record keeping and updates of customer master records, Maintain master records frequently- Quality notification entry, Entry in less than 24 hours- Quality notification closure, Resolution in less than 30 daysQualifications:- Bachelor’s Degree with a Supply Chain, Logistics, Business, Economics, or related emphasis- Advanced English and Spanish required.- 1 - 2 years of Customer Service/Account Management experience- Familiarity with ERP system (SAP, Oracle, JDE, etc.)Solid MS Excel skills.- Previous Supply Chain or customer service experience.- Good understanding of market dynamics in supply chain logistics.- Advanced time management skills and ability to self-manage incoming requests and demands based on deadlines and business/customer requirements.**What we offer**:- ** Excellent** Salary**:- ** Christmas bonus- Above law.**:- ** PTO'S**:- ** Vacation premium**:- ** Supermarket coupons**:- ** Restaurant coupons**:- ** Saving funds**:- ** PTU**:- ** Retirement Plan**:- ** Medical Plan**:- ** Leaves**:- ** Social security + all by law benefits**:- ** Transportation**:- ** All the tools and equipment you may need.****Videos to Watch**:Celanese - The chemistry inside innovation - YouTube
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Customer Service Associate
hace 1 día
Ciudad de México Safeguard Global A tiempo completoOur client is seeking an experienced Senior Customer Service Associate to support customer operations and serve as a key liaison between customers and internal Applications Engineering teams. This role is critical to ensuring high-quality service delivery, efficient case management, and consistent customer satisfaction. Position Summary The Senior Customer...
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Customer Service Associate
hace 2 semanas
méxico Safeguard Global A tiempo completoOur client is seeking an experienced Senior Customer Service Associate to support customer operations and serve as a key liaison between customers and internal Applications Engineering teams. This role is critical to ensuring high-quality service delivery, efficient case management, and consistent customer satisfaction. Position Summary The Senior Customer...
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Senior Associate Specialist, Customer Service
hace 1 semana
Ciudad de México, Ciudad de México Celanese International Corporation A tiempo completoOverviewThe Senior Associate Specialist Customer Service is responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction. Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and master data maintenance, and complaint handling....
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Senior Associate Specialist, Customer Service
hace 1 semana
Ciudad de México, Ciudad de México Celanese International Corporation A tiempo completoOverview:The Senior Associate Specialist Customer Service is responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction. Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and master data maintenance, and complaint handling....
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Supervisor I, Customer Service
hace 2 semanas
Ciudad de México Avantor A tiempo completo**The **Opportunity**:Avantor is looking for a dedicated and experienced Customer Care Supervisor.This role will provide supervision and technical assistance to customer service team to attain departmental and organizational goals. Ensure customer complaints are resolved in a professional manner. Determine work procedures, work schedules, and workflow for...
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Customer Service Associate Ii
hace 1 semana
México UST Global A tiempo completo- 3 Openings- MEX**Role description**:- **Customer Service Associate II**- **Associate II - BPM**- ** Who We Are**:- Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered...
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Customer Service Associate Ii
hace 2 semanas
México UST Global A tiempo completo- 3 Openings- MEX **Role description**: - **Customer Service Associate II** - **Associate II - BPM**- ** Who We Are**: - Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered...
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Bilingual Virtual Customer Service Associate
hace 2 semanas
Edo. de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo**What qualifications do we need from you?**- Minimum age: 18 years old- Live in Ciudad de México, Jalisco, Nuevo León, Estado de México, Yucatán o Puebla.- Have the right to work in Mexico without restrictions- Strong communication skills in English & Spanish (both written and oral fluency)- Experience working with a computer- The availability to work...
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Bilingual Virtual Customer Service Associate
hace 2 semanas
Edo. de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo**What qualifications do we need from you?** - Minimum age: 18 years old - Live in Ciudad de México, Jalisco, Nuevo León, Estado de México, Yucatán o Puebla. - Have the right to work in Mexico without restrictions - Strong communication skills in English & Spanish (both written and oral fluency) - Experience working with a computer - The availability to...
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Customer Service Associate
hace 4 semanas
México Digital Forensics Corp. A tiempo completoDigital Forensics Corp. is seeking Customer Service with exceptional communication skills and technical aptitude to join our growing organization.JOB SUMMARY:- Supervise proper forensics/data recovery case assignment/creation- Serve as a customer liaison, and provide proactive solutions to clients- Collaborate with other departments to ensure customer...