Customer Success Manager Restaurants CDMX
hace 3 días
Customer Success Manager Restaurants CDMX Join Uber as a Customer Success Manager Restaurants CDMX . This role focuses on driving customer success by managing merchant operations health within existing Restaurants Accounts and enabling upselling opportunities to drive growth. Responsibilities Ensure follow‑up on action plans to improve operational metrics, while analyzing and identifying growth opportunities. Identify potential issues and work to resolve them, advocating for the customer's needs cross‑functionally. Provide regular reports on customer health and offer product improvement feedback. Build and maintain strong relationships with key customer stakeholders; support Account Manager in following up on operational, integration, and account support opportunities. Work with customers to understand their business objectives and tailor new product recommendations supported by data analysis. Share assessment of merchant's adoption gaps and monitor overall operational health to drive retention and expansion. Identify onboarding opportunities and collaborate with Merchant to activate all serviceable locations. Qualifications Bachelor's degree in a business‑related field such as Administration, Marketing, International Business, Industrial Engineering or similar. At least 5+ years of relevant commercial and operational experience. Good negotiation skills and strong stakeholder management. Excellent written and verbal communication skills. Growth‑focused mindset with analytical and experimental skills. Ability to take initiative in a constantly changing environment and willing to adopt a generalist mindset. English proficiency required. Preferred Qualifications Ability to build trust, understand client needs, maintain long‑term relationships, and proactively identify opportunities or risks. Skill in interpreting data, identifying trends, and translating insights into recommendations that drive business outcomes. Clear, persuasive communication and ability to work effectively with internal teams (sales, product, marketing, operations) to deliver on client goals. Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Other Industries: Internet Marketplace Platforms #J-18808-Ljbffr
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Customer Success Manager CDMX
hace 3 días
distrito federal, México Uber A tiempo completoAbout The Role As a Customer Success Manager (CSM), you will be responsible for driving customer success by managing all aspects of merchant operations health within existing Restaurants Accounts and enabling upselling opportunities to drive growth. You will work closely with internal and external clients (Uber Account Manager and Restaurants), to understand...
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Customer Success Manager
hace 3 semanas
distrito federal, México Uber A tiempo completoJoin to apply for the Customer Success Manager role at Uber . About The Role As a Customer Success Manager (CSM), you will be responsible for driving customer success by managing all aspects of merchant operations health within existing Restaurants Accounts and enabling upselling opportunities to grow. You will work closely with internal and external clients...
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Growth-Driven CSM for Restaurants
hace 3 días
distrito federal, México Uber A tiempo completoA leading technology platform in Mexico City is seeking a Customer Success Manager for Restaurants. The role focuses on enhancing merchant operations health and enabling upselling opportunities to drive growth. Candidates should have a Bachelor's degree in a related field and at least 5 years of experience. Strong negotiation and communication skills are...
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Customer Success Manager
hace 2 semanas
distrito federal, México Uber A tiempo completoAbout The Role As a Customer Success Manager (CSM), you will be responsible for driving customer success by managing all aspects of merchant operations health within existing Restaurants Accounts and enabling upselling opportunities to drive growth. You will work closely with internal and external clients (Uber Account Manager and Restaurants), to understand...
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Customer Success Manager
hace 22 horas
distrito federal, México Snatch UP Jobs A tiempo completoJoin to apply for the Customer Success Manager role at Snatch UP Jobs . Are you an experienced retail operations professional with a passion for technology and a talent for building lasting client relationships? We’re seeking a dynamic Customer Success Manager to join our team and become a trusted advisor for our retail clients. In this pivotal role, you...
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Manager Customer Success
hace 3 días
distrito federal, México Mastercard A tiempo completoOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Senior Customer Success Manager, Marketing Cloud
hace 3 días
distrito federal, México Salesforce, Inc. A tiempo completoA leading tech company in Mexico City seeks an experienced Customer Success Manager to act as the Marketing Cloud Subject Matter Expert. Responsibilities include stakeholder relationship management and proactive customer support. Ideal candidates will have over 5 years of experience in technical customer success and exceptional communication skills. This...
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Regional Customer Success Manager
hace 3 días
distrito federal, México Mastercard A tiempo completoA leading global financial services company is seeking a Manager for Customer Success in Mexico City. The role involves developing strong customer partnerships, ensuring effective use of network products, and achieving customer satisfaction through tailored strategies. The ideal candidate should possess insights from market analysis and experience in...
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Technical Customer Success Manager
hace 3 días
distrito federal, México Snatch UP Jobs A tiempo completoAre you a passionate problem-solver who gets fired up about empowering customers through data? Do you have a strategic mind, a knack for building lasting relationships, and a deep understanding of the dynamic Retail industry? If so, we invite you to join our team and become the driving force behind customer success in LATAM! Technical Customer Success...
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Customer Success Manager — Merchant Growth
hace 3 semanas
distrito federal, México Uber A tiempo completoA leading ride-hailing company is seeking a Customer Success Manager in Mexico City to drive customer success by managing merchant operations health. The role involves building strong relationships with restaurant accounts, ensuring their success with our solutions, and identifying growth opportunities. The ideal candidate will have at least 5 years of...
