Operational Effectiveness Manager

hace 3 semanas

Ciudad de México IQVIA A tiempo completo

Job OverviewEssential Functions- Manage medium scale projects crossing OES core services, functional groups, and regions ensuring high quality deliverable generation positively impacting data capture, project planning, change/data/process management, and compilation.- Work closely with service area leads assist with the management of large scale projects.- Actively participate in discussions with operations, OES management, and Executive Management teams to determine project scope, timelines, and feasibility for assigned project(s).- Direct project analysis, planning, strategy, and implementation, including: determination and establishment of objectives for assigned project(s); establishment of work plan and timeline for successful implementation; conduct research and prompt discussions regarding project specifications and adjustments.- Manage, monitor, and report on multiple high priority/cross OES core services project(s) to OES and Executive Management.- Ensure successful collaboration of internal stakeholders: OES, client and IQVIA throughout the life of project(s).- Serve as primary contact while leading assigned project problem solving and resolution efforts.- Record and document project activities.- Produce, distribute, and present report/presentation materials to OES management and executive management team.- Resolve and escalate issues in a professional and timely fashion.**Qualifications**- Bachelor's Degree in life sciences, business, or related field Req- 5 years of experience in a relevant function such as clinical operations, applied math, IT, data management, business, laboratory, project management Req Or Equivalent combination of education, training, and experience Req- Strong knowledge of Microsoft Office and other data capture and compilation tools- Excellent written and verbal communication skills- Strong project leadership, staff management, and/or project planning skills- Strong attention to detail/quality control skills while driving initiatives to closure- Strong critical thinking and analytical skills- Competent presentation and interpersonal skills meeting the needs of all levels within the organization up to and including the Executive Management- Ability to successfully lead, manage and motivate staff- Ability to innovatively solve problems with demonstrated success delivering desired results according to quality guidelines and timelines- Ability to establish and maintain effective working relationships with team members, management, operations staff, clients, and executive management members

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