Customer Service Representative
hace 2 semanas
**Description**:We are seeking a talented Customer Service Representative to join our client's team. As a Customer Service Representative, you will be responsible for providing exceptional service to customers, handling inquiries, troubleshooting issues, and maintaining strong customer relationships.**Responsibilities**:- Data entry of orders- Professionally handle incoming requests promptly and thoroughly- Process customer orders by compiling and sorting information and establishing entry priorities- Resolve product and service problems by clarifying the customer’s complaint; determine the cause of the problem and following up to ensure resolution- Record details of inquiries, comments and complaints- Understand each customer’s needs to building strong long-term relationships- Provide general administrative and customer service support for all departments- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience- Have the technical knowledge to help a customer troubleshoot their website, API and data feed- Call customers to inform them of new products and promotions**Requirements**:- A minimum of 2 years of experience in a customer service role, preferably within the distribution, retail, or manufacturing sectors.- Excellent written, verbal, and interpersonal communication abilities.- Demonstrable strong customer service skills.- Exceptional organizational abilities, attention to detail, and time management skills.- Fluent in both English and Spanish, in both written and spoken forms.- Must possess your own laptop/desktop that meets the following minimum qualifications:- Processor: Core i5 or higher- RAM: 8GB or higher- Must have a reliable internet connection with the following bandwidth requirements:- Minimum Download Speed: 6 Mbps- Minimum Upload Speed: 5 Mbps- A quiet, private place in your home where you can work without background noise and interruption**Benefits**:- Flexible work hours- Access to diverse projects- Opportunities for professional growth- Collaboration with diverse teams- Work from home- No commute time- No dress code (unless there’s a meeting)- Eco-friendly work lifestyle- Exposure to multicultural team- Potential for long-term engagement- Improved work-life balance**About 1840 & Company**:1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
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Customer Service Representative
hace 2 semanas
Desde casa, México 1 Customer Service A tiempo completoJob Title: Customer Service Representative (Bilingual English/Spanish)Company: 1 Customer ServiceLocation: Remote - Mexicali, Baja California**Job Type**: Full-Time (40 Hours per week)Job Summary:Key Responsibilities:- Work with our ticket system to resolve customer inquiries and complaints in a timely manner- Retain customers and resolve customer complaints...
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Customer Service Representative
hace 6 días
Desde casa, México Remote Leverage A tiempo completo**Customer Service Representative**Hiring **REMOTE Customer Service Reps -**Multiple positions immediately available.**$1000-$2500 USD per Month**We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open Customer Service Rep positions we need to immediately hire. You would be working with the business directly,...
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Customer Service Representative
hace 3 semanas
Desde casa, México Remote Partners A tiempo completo**Customer Service Representative****Compensation: $1400-$2500 USD per month****Responsibilities**:- Deliver outstanding customer support across channels- Address customer questions and concerns in a timely manner- Ensure high levels of customer satisfaction- Accurately document customer interactions and feedback- Work closely with team members to resolve...
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Customer Service Representative
hace 6 días
Desde casa, México Brickon Property Management A tiempo completo**Customer Service Representative Job Description** **Who We Are**: Brickon is a short-term rentals company, aiming to become the biggest and beloved brand of high hospitality in México, Latam and the world. **About the Role**: We are looking for an ambitious Customer Service Representative that can provide our clients and guests with the most...
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Customer Service Representative
hace 1 semana
Desde casa, México Remote Leverage A tiempo completo**Customer Service Representative** Hiring **REMOTE Customer Service Reps -**Multiple positions immediately available. **$1000-$2500 USD per Month** We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open Customer Service Rep positions we need to immediately hire. You would be working with the business...
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Customer Service Representative
hace 2 semanas
Desde casa, México US Appliance A tiempo completoUS Appliance Repair Customer Service Representative- Give exceptional customer service- Organize and route incoming telephone calls- Able to be multi-player- Computer skills- Use Smartsheet for very basic functions- Must be able to manage time effectivelyCustomer service representative with other office responsibilities.Hourly pay will increase depending on...
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Customer Service Representative
hace 1 semana
Desde casa, México Motorcycle Safety Academy A tiempo completo**Overview**:A customer service representative is a professional who handles incoming or outgoing customer calls for a business. They are the front line of communication between a company and its customers, providing support, answering questions, resolving issues, and sometimes selling products or services.**Pay Rate**:Pay rate is MX$10,000 to MX$13,000**Key...
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Customer Service Representative
hace 3 días
Desde casa, México Sofia Health A tiempo completo**Company Description** Sofia is a platform that provides personalized, complementary health and wellness solutions. Whether you're seeking 1:1 sessions with top providers, group classes, or trending wellness products, Sofia makes it easy to discover and schedule services. We empower individuals to get options, answers, and results, while also helping...
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Customer Service Representative
hace 4 semanas
Desde casa, México Tele-Help A tiempo completo**Descripción del empleo**Do you desire to work remotely for United States, Canadien, and UK-based companies?We are looking for English Speaking Mexico-base to work in various roles across North America and Europe.Tele-Help is Mexico & Las Vegas-based business process organization (BPO); we focus on providing skilled staff to our partners in the United...
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Dispatcher/customer Service Representative
hace 2 semanas
Desde casa, México Local Service Pros Plumbing A tiempo completoGreat opportunity to join a stable family-owned company with a great work/ life balance. Now hiring an “Call Center Inbound Dispatching Representative” who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude,...