HR Generalist

Compañía de servicios de control de costos, administración de reclamos y asistencia médica, que ofrece una gama completa de servicios a clientes internacionales, canadienses y de los Estados Unidos. Con más de 360 clientes corporativos ubicados en más de 90 países de todo el mundo, administra aproximadamente 360,000 casos por año, y procesa más de $1.9 mil millones en reclamos por año.- **_Temporary position for project ( 8 months ) **_**Position Purpose and Description**The HR Generalist supports daily activities assisting employees, leaders and the regional HR Team regarding the time management, payroll, benefits & administrative tasks; supports the HR team and the business by providing accessible and clear employee information (tools and reports) for both offices Mexico & Miami.**HR Administration including Payroll and Time Management**- Provide support to HR Team in various HR-related topics such as time management and compensation and resolve any issues that may arise- Support proper management and maintenance of employee files, data and documents.- Support employee mobility procedures (Enrollment, Change of Status, Departure)- Support checking timesheets for accuracy, submittal and approval follow-up- Assist in maintenance of employee directory and organizational chart, and contributes improvement of processes regarding employee data- Support all other HR processes as needed.**Benefits Miami & Mexico**- Inform and enroll employees- Manage changes to beneficiaries and coverage- Maintain up-to-date information about the benefits available to employees- Obtaining the information, validating and responding to individual questions regarding coverage, claims, etc.- Informing and enrolling employees- Manage changes to beneficiaries and coverage- Maintain up-to-date information about the benefits available to employees**Talent Acquisition**- Post open positions (internal & external)- Schedule and coordinate interviews in collaboration with Hiring Leaders- Support interviews process- Conduct pre-employment verifications e.g. references, background checks, testing, etc.**Major Challenges**- Support a multi-disciplinary role with, at times, competing priorities and time constraints.- Accuracy of employee data & payroll & benefits information- Establish healthy relationships with various clients (internal and external).- Provide excellent customer experience while following processes to be compliant and managing client expectations.- Support and juggle multiple priorities- Ensure confidentiality with employees and leaders’ sensitive data**Success Measures**- Timeliness and accuracy of employee data / transactions.- Employee customer service satisfaction.- Reliability, availability and flexibility.**KSA (Knowledge, Skills and Abilities/Attitudes)**- Strong customer service skills.- Bilingual English/Spanish- Clear and effective communication (written and verbal).- Excellent interpersonal skills and a positive attitude.- High level of professionalism and discretion.- Good problem-solving skills.- Highly organized with ability to multi-task and prioritize.- Adaptable and open to change- Computer skills - Microsoft Office suite**Requirements and Qualifications**- College degree in business-related discipline.- 4+ years of experience working in a Human Resources department.- International corporation experience- Solid understanding of the Human Resources field- Experience in employee benefits administration and time management, payroll processes- Prior experience in HRIS-Payroll systems implementation and/or administration would also be considered an asset.- **Temporary position for project ( 8 months ) **_Tipo de puesto: Tiempo completo, Por obra o tiempo determinadoDuración del contrato: 8 mesesSueldo: $30,000.00 - $35,000.00 al mesBeneficios:- Seguro de vida- Vales de despensaTipo de jornada:- Lunes a viernes- Turno de 8 horas- Turno matutinoLugar de trabajo: Empleo presencial