Senior Customer Service Analyst New Graduate
hace 4 semanas
Híbrido 60/40**Senior Customer Service Analyst NEW GRADUATE****¿Qué hay en Marsh para ti?**- Una empresa con una marca sólida y resultados sólidos a la altura.- La oportunidad de iniciar y modelar la dirección del negocio.- Oportunidad de interactuar con otras áreas del negocio de Marsh para comprender el alcance total de la relación y el servicio con el cliente.- Grupos de recursos para empleados que brindan acceso a líderes, oportunidades relevantes de voluntariado y tutoría e interacciones con contrapartes en grupos de la industria y la organización del cliente.- Paquete de beneficios y prestaciones superiores a los que la ley otorga**Contaremos contigo para las siguientes responsabilidades**:- Atender a las agencias y al cliente corporativo- Elaborar indicadores clave de servicio- Realizar informes ejecutivos para reuniones con el cliente y para los comités con aseguradoras- Monitorear el cumplimiento de la entrega de reportes de las diferentes áreas de Marsh y aseguradoras**Requisitos**:- Lic. en Actuaría, Economía, Finanzas, Ing. Industrial, Mercadotécnia, Negocios o Relaciones Internacionales- Expperiencia en gestionamiento de cuentas y servicio al cliente Deseable- Conocimiento teórico o práctico de seguros deseable- Manejo de paquetería Office: Excel, PowerPoint y Access nível usuario**Competencias que te harán destacar**:- Habilidades comerciales y de relacionamiento- Trabajo en equipo- Orientado a resultados y con enfoque al cliente- Propositivo- Autodirigido, Autocontrol- Alta tolerancia a la frustraciónMarsh es el corredor de seguros y asesor de riesgos líder en el mundo. Con más de 35.000 colegas que operan en más de 130 países, Marsh sirve a clientes comerciales e individuales con soluciones de riesgo basadas en datos y servicios de asesoría. Marsh es una empresa de Marsh & McLennan Companies, la firma líder mundial de servicios profesionales en las áreas de riesgo, estrategia y personas. Con ingresos anuales cercanos a los 17.000 millones de dólares y 76.000 colegas en todo el mundo, MMC ayuda a los clientes a navegar en un entorno cada vez más dinámico y complejo a través de cuatro empresas líderes en el mercado: Marsh, Guy Carpenter, Mercer y Oliver Wyman.Marsh and McLennan se compromete a adoptar un entorno de trabajo diverso, inclusivo y flexible. Nuestro objetivo es atraer y retener a las mejores personas independientemente de su sexo / género, estado civil o parental, origen étnico, nacionalidad, edad, antecedentes, discapacidad, orientación sexual e identidad o expresión de género.- 3 días en la oficina 2 en HO
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Customer Service Senior Analyst
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Tlalnepantla de Baz, México Clorox A tiempo completoClorox is the place that's committed to growth – for our people and our brands.Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates.Join our team.#CloroxIsThePlace Your role at Clorox: The Customer Service Senior Analyst will...
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Tlalnepantla de Baz, México The Clorox Company A tiempo completoA leading consumer goods company located in Tlalnepantla is seeking a Customer Service Senior Analyst to manage order processes and enhance customer satisfaction.This role requires at least 3 years in customer service within FMCG, along with strong communication and analytical skills.The ideal candidate will be fluent in English and adept in SAP and Excel,...
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Customer Service Sr Analyst
hace 2 semanas
Ciudad de México, Ciudad de México Citi A tiempo completoThe Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities:Manage a portfolio of high-profile clients...
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Customer Service Sr Analyst
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Customer Service Analyst
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Ciudad de México Citi A tiempo completoThe Credit Portfolio Senior Analyst is an intermediate-level position responsible for conducting credit reviews, credit approval and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio exposure to clients and counterparties globally....
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Customer Service Analyst
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México Continental A tiempo completoThe Customer Service Analyst serves as the primary contact for customers. The CSR is responsible for taking orders, creating deliveries, handling routine inquiries, complaints, residuals, claims, and refunds. He/She will understand and possess knowledge about various Contitech products, how they are manufactured, and the applications products can be used...
