Operations Project Manager Ii

Overview We are looking for an experienced Project Manager to lead the delivery of complex software implementations for airline Crew and Operations management systems. This role focuses on driving high-quality project execution, stakeholder alignment, and measurable business value for airline customers. Key Responsibilities Lead, plan, and motivate cross-functional project teams to deliver high-impact solutions for airline clients Manage multiple concurrent projects in fast-paced, complex environments Act as a key interface between clients, Product Owners, and Project Directors Travel frequently within EMEA to engage directly with customers Required Qualifications Bachelor’s degree or higher in Computer Science or equivalent 5+ years of experience in Project Management Strong hands-on experience with Agile / Scrum frameworks Solid business and technical background, with the ability to communicate effectively with executives, development teams, and clients Fluent English, written and spoken Excellent communication and stakeholder management skills Nice to Have PMP or equivalent Project Management certification Why Join Us? At GlobalLogic, we believe in the power of innovation and diversity. You’ll join a team where your ideas are heard, your work is valued, and your growth is supported. We foster a collaborative, respectful, and inclusive culture—where you can do your best work, continuously learn, and make a real impact in transforming the future of healthcare technology. 100% Payroll Major medical insurance & life insurance USI is actively looking for a talented Project Manager to join our leadership team. This ideal candidate will serve as the focal point for all communication with assigned customers regarding schedules, quotations, and engineering issues. This individual should be able to foresee any problems related to the completion of a project and act in a timely manner to mitigate any issues. As well as monitor the profitability for all assigned customer programs. RESPONSIBILITIES: Coordinates the start-up of new programs, product implementation plan and schedule. Monitors loading of BOMs, standards, and orders into the ERP system. Acts as the customer liaison to communicate and help resolve all issues and avoid escalation and complaints. Maintains positive relationships with internal and external customers. Responsible for driving and monitoring the revenue, account management, profitability of programs, inventory levels, and on-time shipment. Interfaces with CFT team to ensure manufacturing, material requirements, and associates costs are met as required by contract. Provide customers with status updates. Interfaces with production control to monitor the release of all manufacturing kits. Coordinates the cut-in of all engineering changes, determines the cost impact and informs the customer. Ensure proper resolution of customer-related accounting issues. Works with purchasing for material cost and with manufacturing engineering for labor. Coordinates quoting activities, pricing review, and problem resolution business issue resolution (RMA, PPV, A/R, and E&O material) for assigned customers. Shall have the responsibilities and authority to ensure customer requirements are met. Minimum Qualifications Bachelor’s degree or level of knowledge that would be normally obtained of a bachelor’s degree 4+ years’ experience in similar positions (same sector/industry preferred) Experience working with CFT of manufacturing, engineering, supply chain, and finance to drive towards results Soft Skills Negotiation Customer orientation Self-motived Problem solving Prioritization and organization Technical Skills Knowledge of ERP system, SAP (or equivalent) preferred Proficiency in MS office (Word, Excel, and PowerPoint) Manufacturing process, schedules, and scheduling requirements, and SCM Overviews of additional roles and content removed to maintain a focused, job-specific description. #J-18808-Ljbffr