Business Process Consultant, IT I Caps

**LOCATION**: Apodaca / Nuevo León (MX-NLE), Mexico | BRAND: Bendix | REQUISITION ID: 2948 | JOB GRADE: 15**JOB DESCRIPTION**:**Position Summary**:As a Business Process Consultant for CAPS (Computer Aided Production System), responsibilities will include planning activities, providing work estimates, driving system standardization, developing functional design specifications, configuring CAPS/ThingWorx, testing, training, and developing documentation and fulfilling requests of business.**Essential Functions**:Perform solution generation and implementation within the newest IoT platform PTC ThingWorxProvide support of CAPS and TWX including support and testing of changes, releases, enhancement packages, and upgradesImplement requirements according to internal regulations and proceduresProvide 2nd (regional) level support and participate in the resolution of production problems 24x7Support the training and knowledge management of the key user organization.Support the ITIL change management processesProvide analysis and support of IT projects/rollouts relative to CAPS/TWX e.g., including system configuration, test execution, user training, preparation of go-live, data migration and end-user supportCooperate with production and cross-functional teams**Knowledge**:Basic know-how in machine connectivity or Manufacturing Execution Systems or other production relevant process and management software (e.g., CNC digital tools)Knowledge of PTC ThingWorx, PTC Kepware, and JavaScriptKnowledge of Windows Server OS environmentKnowledge of MS SQL server environmentAdvanced knowledge of SQL queriesBasic programming knowledge and debugging concepts is preferred.Knowledge of project management methodologies (ex. PMP, ASAP, Agile/Scrum)Develop functional specifications for system enhancements.Participate in defining, integrating and supporting other IT departments and team members as required.**Experience**:Minimum of 5 years IT analytical experience, Minimum 3 years of experience with PTC ThingWorxExperience with PTC Kepware or similar OPC technologiesExperience with JavaScriptExperience in working with agile development teamsExperience in working with cross-functional teams**Skills**:Strong business process and system analysis. Ability to recognize problems and implement solutions regarding internal processes.Strong interpersonal skills to successfully team with software vendors, outsourcing partners and KB regional & global business and IT associates.Excellent communication and analytical thinking skillsAbility to manage and prioritize tasksSelf-starter with perseverance and the creativity to overcome obstacles to achieve project objectives.Must be able to perform as an effective member in a global, team-oriented environment, maintain a positive attitude, and achieve desired results while working with mínimal supervision.ITIL knowledge required; ITIL certification a plus**Education**:Bachelor’s Degree in Computer Science or other related discipline.English language skill required.IT certifications a plus**Position Requirements**:This position requires approximately 20% travel annually, both domestic and international.The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What does Bendix have to offer you?- Work-life balance that includes Paid Vacation & Holiday Paid Time Off- Vacation Premium- Major medical expenses- Christmas Bonus- Life insurance- Educational assistance program- Saving Fund- Pantry Vouchers- Personal Days Paid- Permits paid for: Marriage or Death of a direct relative- Cafeteria Bonus