Customer Service
hace 4 semanas
_**Education/ Experience**:_**High School diploma or GED****High English level****3+ years industrial customer service experience.****Experience with EDI, SIGIP and SAP systems strongly preferred.****Working knowledge of manufacturing systems.****Experience processing customer orders and releases and the ability to manage the supporting documentation.**- **MAIN RESPONSIBILITIES**:_**Edits orders received for price and nomenclature.****Informs customer of unit prices, shipping dates, and additional information needed by customer****Data entry into computer.****Prints shipment documents and forwards to Customer Service Supervisor for review.****Records or files copy of orders received.****Prepares invoices and shipping documents.****Resolves service needs, questions and complaints by telephone or written correspondence through gathering, researching and analyzing information, and escalate unresolved issues to management as needed.****Maintains a calm and professional demeanor when handling demanding situations****Collaborates with production planners on the customer schedule changes and proactively communicates with both internal teams and customer on solutions.****Address issues that impact servicing our customers and seek resolution tactics.****Receives and checks customer complaints.****Assists in maintain IATF16949/ ISO9000 requirements within the department.****Performs other duties as needed or as directed by the Customer Service Supervisor and/or Logistics Manager.**Tipo de puesto: Tiempo completoSalario: $40,000.00 - $45,000.00 al mesHorario:- Lunes a viernesPrestaciones:- Seguro de gastos médicos- Seguro de gastos médicos mayores- Seguro de vida- Servicio de comedor- Vales de despensaTipos de compensaciones:- Bono anual- Bono de asistencia- Bono de productividad- Bono de puntualidad- Bono mensualPuede trasladarse/mudarse:- Ramos Arizpe, Coah.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)Idioma:- Inglés (Deseable)
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Customer Service Representative
hace 3 semanas
Ramos Arizpe, México Aptiv plc A tiempo completo**Why join Aptiv?****YOUR ROLE**As Customer Service Representative on our team, you will: In charge of monitoring the Delivery Status to the Customer for NA Plants in a centralized area. I use Red Flags to visualize Critical FG, detect discrepancies between Customer Releases and production Planning, and prevent Outbound Premium Shipping and Customer and...
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Customer Service Representative
hace 2 semanas
Ramos Arizpe, México Kelly Services A tiempo completoEmpresa Transnacional de Manufactura (Victory Packaging) solicita:**Customer Service Representative****Requisitos**:Experiência mínima de 3 años en Servicio al cliente (CSR) en empresas de Manufactura o giro automotriz.Conocimientos en atención a clientes, recepción y procesamiento de pedidos, seguimiento de ordenes hasta entrega final con clientes,...
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Customer Service
hace 6 días
Ramos Arizpe, México Electro Componentes de México S.A. de C.V. A tiempo completoThe main objective of the **_Material Customer Service_** is to provide customer support to a set list of customer accounts. Has three main focus areas: - Maintenance and understanding of customer demands - Managing customer shipments - Managing communication around areas that impact demand and/or shipments **Your Responsibilities**: - Daily maintenance...
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Customer Service Analyst
hace 21 minutos
Ramos Arizpe, Coahuila de Zaragoza, México Moen A tiempo completoCompany DescriptionAbout UsFortune Brands began its journey as a publicly traded company (NYSE: FBHS or "Fortune Brands Home & Security, Inc.") in 2011, as a successful spin-off from Fortune Brands, Inc. Since then, we have grown organically and through acquisitions, and have delivered strong financial performance. We have also proven our resilience and...
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Customer Service Representative
hace 7 días
Ramos Arizpe, México Kongsberg Automotive A tiempo completo**Customer Service Representative**: - Location: Ramos Arizpe, MX, CP 25903 - Country/Region: MX **About the position**: The CSR will be responsible mainly of the Customer Satisfaction, attending their requirements according demand, also will follow with the team the correct planning and logistic to avoid any delay ad be on time with...
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Customer Service
hace 2 semanas
Ramos Arizpe, México Acero Prime A tiempo completoAcero Prime plant at Ramos Arizpe, integrate solutions in metal processing and logistics for the most demanding manufacturing sectors, such as: automotive, home appliance, lighting, HVAC, machinery and heavy duty equipment industries, among others. Join us as a Customer Service.**Job Summary**Main liaison between the client and the internal processes of the...
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Customer Service
hace 3 semanas
Ramos Arizpe, México Acero Prime A tiempo completoAcero Prime plant at Ramos Arizpe, integrate solutions in metal processing and logistics for the most demanding manufacturing sectors, such as: automotive, home appliance, lighting, HVAC, machinery and heavy duty equipment industries, among others. Join us as a Customer Service.**Job Summary**Main liaison between the client and the internal processes of the...
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Customer Service
hace 3 semanas
Ramos Arizpe, México SPECTAL A tiempo completo**KEY RESPONSIBILITIES**- Follow-up on client approvals and filling out the corresponding formats (Internal and client)- Monitoring delivery and demand according to customer portals.- Review customer demand on a weekly basis.- Make Sales Orders for shipments.- Demand analysis.- Update the prices in JDE-FG- Management of customer portals (VW Group Supply...
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Customer Service Coordinator
hace 6 días
Ramos Arizpe, México MAHLE A tiempo completoIn 2021, MAHLE with its more than 71,000 employees, generated sales of around EUR 11 billion and with its 160 locations, including 12 large research and development centers, is represented in more than 30 countries. Come join our team at MAHLE! #StrongerTogether Customer Service Coordinator Located in Ramos Arizpe, Mexico **ESSENTIAL DUTIES AND...
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Customer Service Analyst
hace 6 días
Ramos Arizpe, México Fortune Brands A tiempo completo**Company Description** About Us** Fortune Brands began its journey as a publicly traded company (NYSE: FBHS or “Fortune Brands Home & Security, Inc.”) in 2011, as a successful spin-off from Fortune Brands, Inc. Since then, we have grown organically and through acquisitions, and have delivered strong financial performance. We have also proven our...
