Associate - Customer Service Representative
hace 1 semana
Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate aculture of inclusionfor all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Job TitleAssociate - Customer Service RepresentativeAssociate - Customer Service RepresentativeOverview- Provides service support for the Mastercard Cross-Border Services customers- Acts as the voice of the customer by sharing reoccurring issues and opportunities for service improvement with management teamRole- Under general supervision, supports investigation and resolution of customer product/service issues, concerns and requests across multiple programs- Follows established policies and procedures to review customer issue logs and identify trends of network or product portfolio issues. Escalates issues and assists in the development of a resolution- Collaborates with other team members to support projects/initiatives related to customer support delivery- May provide guidance to less experienced team membersAll About You- Experience contributing to the delivery of accurate and timely resolutions to consumer product/service inquiries under direct guidance- Demonstrated knowledge of customer service standards, processes and tools- Demonstrated ability to contribute to consumer support projects/initiatives- Demonstrated ability to use Microsoft office in an intermediate to advance levelRequirement - (Must)- Bilingual in English and SpanishCOVID-19 ConsiderationsCorporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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Customer-First Retail Associate: Fashion
hace 2 semanas
Morelia, México Aeo A tiempo completoA leading retail company in Morelia seeks a Sales Associate to provide exceptional customer service and maximize sales through effective engagement.The ideal candidate will have retail experience, strong communication skills, and a proactive approach to resolving customer concerns.Responsibilities include assisting customers, promoting brand loyalty, and...
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Sales Associate: Elevate Customer Experience
hace 2 semanas
Morelia, México American Eagle Outfitters Inc. A tiempo completoA leading apparel brand is hiring a Sales Associate in Morelia, Michoacan.This role focuses on delivering outstanding customer service, driving sales through product knowledge, and maintaining store standards.Candidates should have prior retail experience, strong communication abilities, and be proficient with technology.Flexibility in scheduling, including...
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Representative, Contact Center
hace 2 días
Morelia, México Mastercard A tiempo completo**Our Purpose**- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...
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Customer-First Sales Specialist
hace 2 semanas
Morelia, México American Eagle Outfitters Inc. A tiempo completoA leading apparel brand is looking for a Sales Associate in Morelia, Michoacán, responsible for enhancing customer experiences through exceptional service and maximizing sales.Candidates should have retail experience and strong communication skills.The role involves demonstrating customer-first selling standards, providing product knowledge, and supporting...
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Bilingual Representative, Contact Center
hace 2 semanas
Morelia, México Mastercard A tiempo completoOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
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Ae - Sales Associate - 30 Hours
hace 2 semanas
Morelia, México Aeo A tiempo completoOverviewPOSITION TITLE : Sales Associate.Reports To: Store Management Team.SUPERVISES: N / AThe Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience.The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and...
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Sales Associate: Elevate Customer Experience
hace 2 semanas
Morelia, México Aeo A tiempo completoA retail company in Morelia seeks a Sales Associate to generate sales and provide exceptional customer service.The ideal candidate should have previous retail experience and excellent communication skills.Responsibilities include meeting sales goals, promoting loyalty programs, and maintaining store standards.Candidates should be proactive, collaborative,...
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Ae - Sales Associate - 48 Hours
hace 2 semanas
Morelia, México American Eagle Outfitters Inc. A tiempo completoPosition SummaryThe Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience.The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times.The Sales Associate is expected to role model AEO values...
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Part-Time Sales Representative
hace 2 semanas
Morelia, México Spoken Learning A tiempo completoJoin Our Team as a Part-time Sales Representative!Are you passionate about connecting people with opportunities that can transform their lives?Do you thrive in a high-energy environment where multitasking and proactive engagement are key?Are you skilled in using social media platforms to reach and engage audiences effectively?If you find yourself nodding...
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Representative, Contact Center
hace 3 semanas
Morelia, México Mastercard A tiempo completoOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
