Customer Support Specialist

Overview A leading ecommerce company based in Tijuana is looking for a motivated Customer Support Specialist to enhance customer experience. Responsibilities Provide support to customers on various issues Manage orders Compile reports Qualifications High school diploma 1-2 years of experience in online customer support Strong communication skills Benefits...

Customer Technical Support Specialist Join Outset Medical, Inc. as a Customer Technical Support Specialist. This role supports customers through inbound phone calls, providing guidance and troubleshooting assistance as the first line of support. Tijuana, Baja California, Mexico Position Overview This position will serve as the primary point of contact for...

What You’ll Do The Technical Support Professional - Mandarin Support works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a critical nature to the customer. As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting...

A dynamic service provider in Mexico is seeking a Customer Support professional to enhance customer experience and improve operational workflows. In this role, you will collaborate with various teams, track support data, and optimize tools to streamline processes. Ideal candidates should have at least 2 years of experience in customer support and strong...

Descripción y detalle de las actividades Position Overview This role supports customers through inbound phone calls, providing guidance and troubleshooting assistance as the first line of support. This position will serve as the primary point of contact for existing Outset customers and internal field teams, including clinical users, hospital-based users,...

Summary of the role As a Support Operations Specialist, you’ll be the first point of contact for customers, helping them troubleshoot issues, learn, and turn feedback into insights for our product team. You’ll work closely with Customer Success, Product, and Engineering to ensure every interaction reflects the quality and responsiveness the company is...

**Tasks**- Ensure the highest levels of customer satisfaction- Make system change requests (ex., Rename extension, change phone routes)- Troubleshoot and resolve hardware issues, including guiding customers through phone reboots and factory resets- Enable system integrations for customers- Conduct remote diagnostics and troubleshooting- Resolve or Escalate...

Join Our Team as a Customer Support! About the Role As a Customer Support, you’ll play a key role in shaping how we support our customers from the inside out. You’ll be the bridge between our customers and internal teams helping solve issues, improve processes, and turn real customer feedback into meaningful improvements. This role is ideal for someone...

Join Our Team as a Customer Support! About the Role As a Customer Support, you’ll play a key role in shaping how we support our customers from the inside out. You’ll be the bridge between our customers and internal teams helping solve issues, improve processes, and turn real customer feedback into meaningful improvements. This role is ideal for someone...

**Position Description**The Mexico Customer Support Representative will be responsible for handling a high-volume of phone inquiries from R.S. Hughes customers and Outside Sales Reps, regarding pricing, availability, and delivery logistics. This position will manage orders to include order entry, backlog management, and leverage all available resources to...