IT Support L1, L2

hace 3 semanas


Álvaro Obregón, México SERVICIOS PORTUARIOS SA DE CV A tiempo completo

Objetivo del puesto:Instalar, mantener y actualizar hardware y software, así como proporcionar mantenimiento a los diferentes equipos tecnológicos de la empresa. Proporcionar soporte técnico y servicios de asistencia en tecnologías de la información, atendiendo y resolviendo las incidencias por medio del sistema de tickets. Asegurar la satisfacción de los usuarios mediante un servicio eficiente y de calidad, manteniendo una comunicación asertiva y efectiva en todo momento.**Requisitos**:- Inglés intermedio - avanzado (entrevista en inglés)- Experiência de 3 años brindando soporte técnico de primer y segundo nível- Conocimientos y manejo de Herramienta para la gestión de tickets, grupos de soporte, ITIL (atención a usuarios) y activos de cómputo.- Escolaridad: Ingeniería en sistemas o afín**Responsabilidades**- Realizar cableado estructurado para equipo de computo- Instalación de cámaras para circuito cerrado de TV- Instalación de fibra óptica- Interacción con los grupos de Soporte de IT para la solución de incidentes.- Documentar, dar seguimiento y monitorear incidentes reportados en el sistema de tickets reportados.- Reparar y dar mantenimiento a computadoras, impresoras y dispositivos móviles- Instalar, configurar y mantener hardware y software para el correcto funcionamiento de los sistemas informáticos.- Atención a usuarios**Ofrecemos**:- Sueldo competitivo- Prestaciones superiores a la ley (Vales de despensa, fondo de ahorro, seguro de vida, etc.)- Modalidad: 100% presencial- Horario de trabajo: Lunes a viernes de 08:00 a 17:00 horas o de 09:00 a 18:00 horas- Lugar de trabajo: Torre Siglum, Insurgentes sur 1898, Col. Florida. (frente al MB Olivo).Tipo de puesto: Tiempo completoSueldo: $28,000.00 - $35,000.00 al mesBeneficios:- Seguro de vida- Vales de despensaTipo de jornada:- Lunes a viernes- Turno de 8 horasLugar de trabajo: Empleo presencial


  • L1 System Support

    hace 1 semana


    Álvaro Obregón, México GSB Solutions A tiempo completo

    We are looking for Level 1 technical support **Roles and Responsibilities**: - Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. - Hardware/software troubleshooting and resolution - Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile...

  • L1 System Support

    hace 1 semana


    , Álvaro Obregón, Ver., México gsb A tiempo completo

    Roles and Responsibilities:· Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.· Hardware/software troubleshooting and resolution· Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and...

  • IT Support

    hace 2 semanas


    Álvaro Obregón, México Luminary Financial Assist de Mexico A tiempo completo

    We are regulated leading trading company constantly growing and are excited to share that we are looking for an **IT Support** to join our fantastic team!**What you’ll be doing?**- Receiving and handling user requests in the scope of IT support- Preparation of user equipment, diagnostics of the technical condition of the equipment before sending it for...

  • IT Support Associate

    hace 1 semana


    Álvaro Obregón, México Compass Experience Labs A tiempo completo

    **MEET COMPASS** We partner with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you...


  • Ciudad Obregón, México Deutsche Telekom A tiempo completo

    Ein führendes Telekommunikationsunternehmen in Ciudad Obregón sucht einen erfahrenen IT-Support-Spezialisten, der für die Bereitstellung technischer Unterstützung sowie für die Wartung und Diagnose von Computer-IT-Systemen verantwortlich ist. Der Kandidat sollte über mehr als 2 Jahre Erfahrung im technischen IT-Support verfügen und Kenntnisse über...


  • Álvaro Obregón, México Compass Experience Labs A tiempo completo

    **MEET COMPASS** We partner with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you...

  • Customer Success Manager

    hace 4 semanas


    Álvaro Obregón, México Northern Base Technologies LLP A tiempo completo

    **Position title**: Customer Success Manager (CSM) with ServiceNow ticketing**Location**:Mexico (remote)**Duration**:6-12 Months**Activities and Responsibilities**Responsible for ensuring that our business customers achieve their desired outcomes while using digital products and solutions, driving customer satisfaction, and fostering long-term...

  • Db Admin. IT

    hace 2 días


    Álvaro Obregón, México Gates Corporation A tiempo completo

    Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.Let's simplify it: think belts and hoses, found in motorcycles, conveyor belts, cars, tractors, and even 3D printers. Because why not do it all?He / She works on multiple Oracle databases from versions...

  • Db Admin. IT

    hace 11 horas


    Álvaro Obregón, México Gates Corporation A tiempo completo

    Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.Let's simplify it: think belts and hoses, found in motorcycles, conveyor belts, cars, tractors, and even 3D printers. Because why not do it all?- In this role, the DBA will manage and maintain multiple Oracle databases...


  • Álvaro Obregón, CDMX, México Gates Corporation A tiempo completo

    **Sr. **SAP Integration **Analyst** - ERP Technical Services** Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you. Let's simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just...