Customer Relations Analyst
hace 2 semanas
Your Career Begins at TimkenIf you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.This position is directly accountable to provide Customer Service support to Timken Customers to establish and maintain customer focus and to satisfy customer requirements. This role must drive our efforts to provide support internal customers (Sales, Supply Chain, Finance, among others) and external customers, End users and prospects to achieve business goals.**Essential Responsibilities**- Communicating with customers and sales on specific job requirements, deliveries, quotes, inspection reports and other customer related information.- Follow up for shipping arrangements for incoming and outgoing product.- Logistical support: work with Import & Export analyst to assure customer deliver requirement.- Estimating: will be responsible creation of quotes and customer inspection reports based on market pricing. Maintain all special pricing and customer programs and properly state lead times and delivery based on shop load.- Master scheduling: will be responsible for loading shop schedule to maintain the business goals as they relate to sales, OTD and past due.- Responsible for communicating expedite, intercepts or special customer requests and for working operations in regards meeting the shop schedule.- Business Plan Achievement: supporting management team to deliver business plan objectives for shipments, gross margin, on time delivery and cost control the highest level of responsiveness, reliability, and competence to our Customers and Distributors.- Communicate with sales representatives and customers to insure quality and delivery per established KPI's.- Manage out-source and vendor supply chain to insure supplier on time delivery.**Minimum Qualifications**- Bachelor Degree required- Ability to communicate in both English and Spanish- SAP knowledgeAll qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
-
Customer Relations Management Analyst
hace 3 semanas
Tlahuac, México The Timken Company A tiempo completoYour Career Begins at TimkenIf you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.This position is directly accountable to provide Customer...
-
Employee Relations Analyst
hace 2 semanas
Tlahuac, México Citi A tiempo completoEl de Relaciones Laborales Intermedio es una función profesional de un empleado en desarrollo. Se ocupa de la mayoría de los problemas de forma independiente y tiene cierta libertad para resolver problemas complejos. Integra conocimientos sólidos del área de especialidad con una comprensión sólida de los estándares y las prácticas de la industria....
-
Customer Service Analyst
hace 3 semanas
Tlahuac, México McCormick A tiempo completo**Customer Service Analyst**You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees - over 14,000 of us across the world - are what makes this company a great place to work.We are hiring...
-
Customer Service Analyst
hace 2 semanas
Tlahuac, México McCormick & Company A tiempo completo**Servicio al Cliente**: Ser la interfaz de comunicación entre el cliente y las áreas Comercial, Supply Chain y Finanzas. Para asegurar el mantenimiento de las relaciones con los clientes y coadyuvar en el cumplimiento del objetivo de las ventas, así como garantizar la calidad, satisfacción y nível de servicio a nuestros clientes. McCormick & Company,...
-
Customer Care Analyst I
hace 2 semanas
Tlahuac, México Emerson A tiempo completoThe objective of the Customer Care Analyst is to help optimize our order to cash service levels by primarily performing data entry, processing of orders including technical review, and related activities and requests. The Customer Care Analyst will be working with multiple systems that need to be updated timely and accurately. This role requires an interest...
-
Business Analyst
hace 1 semana
Tlahuac, México GraceMark Solutions A tiempo completo**About Job**:We are hiring a talented Business Analyst to join our team. You’ll be glad you make the right choice to join us.**Must Have**- Around 2-3 years of overall experience as Business Analyst- Must have experience working in Agile (Scrum) teams.- Experience understanding customer requirements and writing user stories- Strong analytical skills.-...
-
Customer Service Analyst 2
hace 3 semanas
Tlahuac, México Citi A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for...
-
Employee Relations Analyst
hace 3 semanas
Tlahuac, México Citi A tiempo completoThe Employee Relations Intmd is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...
-
Senior Customer Trust Analyst
hace 1 semana
Tlahuac, México Thomson Reuters A tiempo completo**Senior Customer Trust Analyst**:Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!Join our team! Thomson Reuters Customer Trust team is looking for an experienced individual to support the evolving customer trust program across both...
-
Customer Svc Intmd Analyst
hace 3 semanas
Tlahuac, México Citi A tiempo completoThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Manage a portfolio of...
