Customer Experience Representative
hace 4 semanas
**Job Description: Customer Experience RepresentativeSummary****100% Remoto**Responsible for administrative and customer service tasks to ensure accurate and timely processing of orders and complaints. Keep customers informed about the status of orders, shipments, and warranty cases.**Essential Responsibilities**- Process and confirm customer purchase orders.- Enter new customers and contacts into ERP and CRM systems.- Manage customer complaints and close cases per procedures.- Proactively communicate order and complaint status to customers.**Qualifications**- Passion for customer experience excellence.- Ability to work under pressure.- Attention to detail and technical aptitude.- Excellent communication and organizational skills.**Education and Experience**- College degree required.- Over 2 years of customer service experience.- Basic knowledge of electrical power.- Advanced English proficiency.Tipo de puesto: Tiempo completoSueldo: $25,000.00 - $30,000.00 al mesBeneficios:- Seguro de gastos médicos mayores- Vales de despensaPago complementario:- Bono de asistenciaTipo de jornada:- Turno de 8 horasPregunta(s) de postulación:- Sistemas ERP y CRM que manejasEscolaridad:- Licenciatura terminada (Deseable)Experiência:- Customer Service: 2 años (Deseable)- empresas de manufactura: 1 año (Obligatorio)Idioma:- Ingles Avanzado (Obligatorio)Lugar de trabajo: Empleo presencial
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Customer Service Representative
hace 2 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoJob Role: Customer service representative Job Description:Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices
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Customer Service Representative
hace 7 horas
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers’ perspective showing empathy. • Active listening to fully engage the customer...
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Customer Service Representative
hace 6 días
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico • Advanced proficiency in English Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers' perspective showing empathy. • Active...
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Customer Service Representative
hace 4 semanas
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoTata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network.We are hiring **Customer Service Representative****Requirements**:-...
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Customer Service Representative
hace 2 semanas
Guadalajara, México Helpware A tiempo completo**About Us**: Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...
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Customer Service Representative
hace 6 días
Guadalajara, México Tata Consultancy Services A tiempo completoCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...
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Customer Service Representative
hace 1 semana
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoTata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network. We are hiring **Customer Service...
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Customer Service Representative
hace 2 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
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Customer Service Representative
hace 6 días
Guadalajara, México Tata Consultancy Services A tiempo completoJob Role: Customer Service Representative Work Model: Onsite Job Description: At least 1 year' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
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Customer Service Representative
hace 3 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service RepresentativeRole Type: Full time, On-siteLocation: Guadalajara, Mexico• Advanced proficiency in English Key Skills: • Advanced English communication skills• Proven Customer Support experience or experience as Client Service Representative• Ability to appreciate the customers’ perspective showing empathy.• Active listening...