Representative Tour Reception

hace 2 semanas

México Marriott Vacations Worldwide A tiempo completo

PRINCIPAL OBJECTIVE OF POSITIONResponsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards.ESSENTIAL DUTIES AND RESPONSIBILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Coordinates the daily opening and closing of Tour DeskPerform daily maintenance to Concierge AssistantEnsure that the data from the property management system is imported to Concierge Assistant on a daily basisProcess daily call list from the property management system for the VSC’sAssign arrivals to VSC’s in the property management systemLog all General Information appointments/inquiries in GI LogDistribute premiums to guests who have toured’Ensure that the Starpoints distributed to guests for touring are submitted to corporate to be redeemedPrepare and maintain daily tour booking scheduleScreen all customer activity per tour qualification guidelinesMonitor daily tour activity and Sales Executive availability, and reports discrepancies to appropriate managerAccurately compiles and enters daily tours and related statistical dataGenerate daily and monthly tour activity summaries for distribution to key personnel and post for VSC’sMaintain daily communication with VSC’s with regards to tour bookings and daily tour scheduleExercises excellent judgment in dealing with tour scheduling in order to maximize tour production..Exercises excellent judgment during tour over-bookings and other challenges in order to ensure positive customer experienceMaintain excellent customer service techniques; deals with customers professionally and courteouslyAppropriately interact with all personnel and maintains positive, professional relationships with co-workersMaintain close communicative relationships with Marketing and Sales Management in order to ensure the highest level of program efficiency and standardsAssist Marketing Management in executing special projects, as directedTrack inventory, order and maintain Tour Desk supplies**Key competencies include**:Customer service orientation, work standards, building business partnerships, positive disposition, thriving on ambiguity, openness to differences, patience, developing organizational talent/ staff development, follow-up, managing multiple priorities, attention to detail.

  • Representative Tour Reception

    hace 2 semanas

    México Marriott Vacations Worldwide A tiempo completo

    PRINCIPAL OBJECTIVE OF POSITION Responsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty...

  • Tour Reception Representative

    hace 2 semanas

    México Marriott Vacations Worldwide A tiempo completo

    PRINCIPAL OBJECTIVE OF POSITIONResponsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards.ESSENTIAL DUTIES AND RESPONSIBILITIESTo perform this job successfully, an individual must be able to perform each essential duty...

  • Representative Tour Reception

    hace 5 días

    México Marriott Vacations Worldwide A tiempo completo

    PRINCIPAL OBJECTIVE OF POSITION Responsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty...

  • Tour Reception Desk Representative

    hace 3 semanas

    México Marriott Vacations Worldwide A tiempo completo

    PRINCIPAL OBJECTIVE OF POSITIONResponsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards.ESSENTIAL DUTIES AND RESPONSIBILITIESTo perform this job successfully, an individual must be able to perform each essential duty...

  • Marketing Operations Coordinator

    hace 4 semanas

    México Marriott Vacations Worldwide A tiempo completo

    PRINCIPAL OBJECTIVE OF POSITIONThe Marketing Operations Coordinator will provide operational support and oversee administrative support to the Marketing department, Marketing Management team, including supervision of the Tour Reception and Kids’ Club teams.DUTY OR RESPONSIBILITYOversee the coordination, and analyze, maintain and distribute...

  • Encore Representative

    hace 3 semanas

    México Marriott Vacations Worldwide A tiempo completo

    PRINCIPAL OBJECTIVE OF POSITIONSurvey’s Vacation Ownership tour guests prior to exiting the tour. Presents to and offers the non-purchasing guest the opportunity to purchase the Explorer vacation package in order to experience prior to purchasing membership.MAJOR DUTIES AND RESPONSIBILITIESPrepares each day to meet hotel and resort guests as a professional...

  • Vacation Club Hostess

    hace 4 semanas

    México MVW A tiempo completo

    PRINCIPAL OBJECTIVE OF POSITIONResponsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards.ESSENTIAL DUTIES AND RESPONSIBILITIESTo perform this job successfully, an individual must be able to perform each essential duty...

  • Vacation Club Hostess

    hace 3 días

    México MVW A tiempo completo

    PRINCIPAL OBJECTIVE OF POSITION Responsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty...

  • Vacation Club Hostess

    hace 1 día

    México MVW A tiempo completo

    PRINCIPAL OBJECTIVE OF POSITION Responsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty...

  • Marketing Executive Visitors Center

    hace 7 días

    México Marriott Vacations Worldwide A tiempo completo

    PRINCIPAL OBJECTIVE OF POSITION A front-line marketing representative, who qualifies leads, provides guest service and generates tour flow by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Positively represent the Company at...