Logistics Customer Service
hace 3 semanas
This position is responsible for operating load statuses at every stage of the load process to ensure operations are running smoothly and maintain a 98% pickup and delivery status.**Main Responsibilities**:- Validate loads status to all load stages (i.e. pick up, in transit, border crossing, and delivery).- Constant communication with carriers and drivers to validate load status.- Request GPS Tracking from Driver / Carrier.- Confirm Pickup and Delivery appointment with Driver, Carrier, Consignee and / or shipper.- Request documentation regarding BOL and seal.- Execute and secure on time pickup and delivery according to operational standards.- If border crossing applies; manage and execute international border crossing procedures.- Confirm unloading notification with driver, carrier, and consignee.- Secure and Upload POD.- Create reports to customers and maintain constant communication regarding load status.- Live update TMS (Transportation management system) with real time information.- Validate service of carriers and other transportation providers.- Maintain 98% pick up and delivery for all operational loads.**Required Skill Set**:- Punctuality & Attendance- Sense of urgency- Teamwork- Self-Motivation- Problem Solving- Outgoing**Requirements**:- English level - Advance (fluent)- At least 2 years of experience in Customer Service- Experience tracking shipments for international loads. (Plus)- Strong verbal and written communication- Position 100% ON SITE **(NO HOME OFFICE)****Schedule availability**:- Friday to Monday- Days off: Tuesday to Thursday (3 days off)- Schedule from 6.30AM -6.30PM**Benefits**:- Private Medical Insurance- Law Benefits- Productivity Bonus- Competitive Salary**About Us**: At Unilink Transportation we are a forward-thinking freight brokerage firm committed to excellence in logistics and compliance. We utilize cutting-edge technology to ensure our operations meet industry standards and regulatory requirements.Tipo de puesto: Tiempo completoSueldo: Hasta $25,000.00 al mesPregunta(s) de postulación:- What's your English level?Lugar de trabajo: Empleo presencial
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Customer Service Manager
hace 2 semanas
San Pedro Garza García, México Johnson Controls A tiempo completo**What will you do?**As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction. You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards. You will...
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Director Customer Service
hace 4 semanas
San Pedro Garza García, México Johnson Controls A tiempo completo**Job Title**: Director Customer Service**Location**: Monterrey, Mexico**Company**: Johnson Controls International (JCI)**What you will do**:The Director of Customer Service is responsible for leading and developing the customer service strategy of Johnson Controls.This role involves overseeing customer care operations, ensuring customer satisfaction, and...
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Director Customer Service
hace 1 semana
San Pedro Garza García, México Johnson Controls A tiempo completo**Job Title**: Director Customer Service **Location**: Monterrey, Mexico **Company**: Johnson Controls International (JCI) **What you will do**: The Director of Customer Service is responsible for leading and developing the customer service strategy of Johnson Controls. This role involves overseeing customer care operations, ensuring customer...
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Director Customer Service
hace 1 semana
San Pedro Garza García, México Johnson Controls A tiempo completo**Job Title**: Director Customer Service**Location**: Monterrey, Mexico**Company**: Johnson Controls International (JCI)**What you will do**:The Director of Customer Service is responsible for leading and developing the customer service strategy of Johnson Controls. This role involves overseeing customer care operations, ensuring customer satisfaction, and...
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Logistics Customer Service
hace 4 semanas
San Pedro Garza García, México Unilink Transportation A tiempo completoThis position is responsible for operating load statuses at every stage of the load process to ensure operations are running smoothly and maintain a 98% pickup and delivery status.**Main Responsibilities**:- Validate loads status to all load stages (i.e. pick up, in transit, border crossing, and delivery).- Constant communication with carriers and drivers to...
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Customer Service After Hours
hace 2 semanas
San Pedro Garza García, México Herverth Professional Services A tiempo completoVACANTE - Customer Service Ops Night Logistics Salario: $3,500 -$4,000 por semana libres + prestaciones de ley Funciones: - Seguimiento a embarques - Servicio a cliente **Requisitos**: - Contar con 1 año de experiência en puesto similar - Inglés avanzado - Disponibilidad de trabajar de tarde-noche de Lunes a Viernes de 2:00 pm a 11:00 p.m. y Domingos...
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Customer Service Marítimo
hace 3 semanas
San Pedro Garza García, México GHAR TALENT A tiempo completoSolicitamos a:Customer Service**Requisitos**:- Experiência fuerte en Logística Marítimo, Aéreo y Terrestre- Inglés Conversacional (Indispensable)- Muy buenas habilidades de comunicaciónOfrecemos:- Sueldo bruto $23,000- Prestaciones de leyTipo de puesto: Tiempo completoSueldo: $20,000.00 - $23,000.00 al mesExperiência:- Customer Service Marítimo: 2...
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Security Customer Service Manager
hace 4 semanas
San Pedro Garza García, México Johnson Controls A tiempo completo**What you will do**As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction.You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards.You will...
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Security Customer Service Manager
hace 7 días
San Pedro Garza García, México Johnson Controls A tiempo completo**What you will do** As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction. You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards. You will...
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Customer Service Leader Latam
hace 4 semanas
San Pedro Garza García, México Johnson Controls A tiempo completoJob details**Employment Type**:Full-Time**Location**:San Pedro Garza Garcia, Nuevo Leon, Mexico**Job Category**:Supply Chain & Procurement**Job Number**:WD**********Job Description**:What will you do?Support the development and execution of the customer service strategy specific to the LATAM region.Lead the customer service reporting initiatives and develop...
