Senior Analyst Specialty Sales

hace 2 semanas


distrito federal, México Mastercard A tiempo completo

Loyalty Customer Success Specialist, SessionM SessionM, a Mastercard company, is seeking an experienced Customer Success Specialist to join our team. This role is a critical juncture between our sophisticated software and client satisfaction. It requires strong communication and account‑management skills and a passion for helping clients achieve their business goals. The successful candidate will report to the Director of Customer Success and manage a portfolio of enterprise clients to continuously deliver value, drive account growth, and provide the highest level of service to our enterprise accounts. Role Responsibilities Evangelize adoption of the SessionM solution and achieve a high degree of customer satisfaction. Gain trusted‑partner status through our SessionM solutions with larger, regional enterprise accounts. Act as the primary point of contact throughout the customer lifecycle. Drive adoption of the SessionM Platform, measured through platform usage and other KPIs. Ensure appropriate resources are dedicated both internally and externally to meet or exceed customer expectations. Provide proactive best practices, strategies and use cases to help customers achieve their goals. Maintain a comprehensive understanding of SessionM products and services. Demonstrate strong presentation, verbal, and written communication skills. Build and maintain strong relationships with multiple contacts within the assigned customer base. Review overall program status with clients on a regular basis, typically through calls, web presentations or onsite meetings. Retain and grow accounts by identifying areas for growth with broader Mastercard products and services. Advocate for the client by managing the overall health of the relationship and ensuring deliverables are met. About You Experience with end‑user‑facing marketing programs, such as loyalty or customer engagement. Proficiency in the marketing technology ecosystem (CRM, customer data, engagement, and loyalty platforms). Exemplary quantitative and qualitative analytical and problem‑solving skills. Excellent verbal and written communication skills, including presentation skills. Flexibility and the ability to adapt quickly to changing priorities. Empathy and a unique ability to understand customer needs. Passionate about customer success and its transformative impact on businesses. Track record of hitting renewal targets, driving incremental value, and retaining long‑term client contracts. Comfortable working with data analysts and providing actionable insights and recommendations. Strong cross‑functional team player with knowledge of marketing strategy, CRM, customer care, and operations. Proficient in both Spanish and English. Corporate Security Responsibility Abide by Mastercard’s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach. Complete all periodic mandatory security training courses in accordance with Mastercard’s guidelines. Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development Industries Financial Services, IT Services and IT Consulting, Technology, Information and Internet #J-18808-Ljbffr



  • distrito federal, México CareerArc A tiempo completo

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Senior Database Engineer

    hace 2 semanas


    distrito federal, México Sales-Hub A tiempo completo

    Join to apply for the Senior Database Engineer role at Sales-Hub Join to apply for the Senior Database Engineer role at Sales-Hub Get AI-powered advice on this job and more exclusive features. Sales-Hub is a fully customizable sales software for business. We believe in delivering intelligent products you can rely on, making our software the perfect tool to...

  • Senior Oil Analyst

    hace 1 semana


    distrito federal, México Eni A tiempo completo

    Join to apply for the Senior Oil Analyst role at Eni Get AI-powered advice on this job and more exclusive features. Language requirements: English (Advanced level) At Eni, we are looking for a Senior Oil Analyst within Eni Mexico, S.de R.L. de C.V. in Mexico City, Mexico. You will provide support with oil commercialisation and shipping matters. About Eni...


  • distrito federal, México Btgpactualdigital A tiempo completo

    Compliance/PLD Senior Analyst About BTG Pactual BTG Pactual es el banco de inversión y gestión de activos líder en América Latina, con una presencia cada vez mayor en México. Combinamos una perspectiva global con una profunda experiencia local para ofrecer soluciones financieras innovadoras a clientes institucionales y corporativos. Role Overview Apoyo...


  • distrito federal, México Nike A tiempo completo

    Senior Sales Rep, DEPT Store LATAM - Jordan APLA Join to apply for the Senior Sales Rep, DEPT Store LATAM - Jordan APLA role at Nike . NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create....


  • distrito federal, México Eni A tiempo completo

    A leading oil and gas company in Mexico City is seeking a Senior Oil Analyst to manage oil commercialisation and shipping matters. The role involves contract management, invoicing follow-ups, and report contributions. Ideal candidates should have a degree in Petroleum Engineering or Business and relevant experience in oil and gas commercialisation. The...


  • distrito federal, México S&P Global A tiempo completo

    A leading ratings agency is seeking a Senior Analyst in Mexico City. This role involves conducting credit analysis, managing a portfolio of assets, and participating in credit discussions. Candidates should have a strong analytical background with at least 3 years of experience in financial analysis, excellent communication skills, and proficiency in Excel....


  • distrito federal, México Hexagon Asset Lifecycle Intelligence A tiempo completo

    Join to apply for the Senior Implementation Analyst role at Hexagon Asset Lifecycle Intelligence 1 day ago Be among the first 25 applicants Responsibilities Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking a Senior Implementation Analyst within our ALI Americas group. Works directly with customers either on-site or remotely post-sale...

  • Senior Data Analyst

    hace 7 días


    distrito federal, México Rock The Agency A tiempo completo

    En Rock The Agency continuamos fortaleciendo nuestro equipo de data para acompañar el crecimiento de nuestras marcas. Buscamos a un Data Analyst Senior con enfoque en performance y KPIs , que contribuya al seguimiento, análisis y optimización de resultados a nivel mensual, trimestral y anual . Esta posición se integra a un equipo en expansión y...

  • Senior Manager, Strategy

    hace 2 semanas


    distrito federal, México Pfizer A tiempo completo

    Role Summary Reporting to a Senior Director, Strategy & Consulting in either Primary Care or Specialty Care and Oncology, this role is responsible for working with the respective business units to shape, develop, and enable execution of strategies that will advance the business. While this position reports into the Strategy & Consulting team...