UX Researcher II

## .UX Researcher II page is loaded## UX Researcher IIlocations: Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R Working in technology at Elsevier means your work truly matters – it changes lives. You’ll see the real-world impact of your day-to-day efforts. Our teams have applied machine learning to reduce gender bias in academia and developed tools to help medical professionals diagnose conditions more accurately. Whether you're supporting business efficiency, building infrastructure, or creating products for our customers, you’ll be solving meaningful challenges every day.### **About the Team**Join Elsevier's innovative **Clinical Solutions (CS)** team. We empower healthcare professionals by providing evidence-based tools and insights that improve patient care. Our mission is to advance science and health through technology and collaboration. If you’re passionate about research and design that impacts lives, this is the place for you.### **About the Role**We are seeking a **UX Researcher II** to shape user experiences through impactful research. You’ll collaborate with designers, product managers, and engineers to uncover user needs—often those they can’t articulate—and translate insights into actionable design solutions. Your work will focus on understanding how clinicians use mobile devices to access information that supports critical decisions.### **Key Responsibilities*** Lead and execute research to explore and understand user needs, behaviors, and motivations.* Apply frameworks like Jobs To Be Done and personas to guide research and design decisions.* Develop and iterate research strategies aligned with product goals, including mobile-focused studies.* Conduct qualitative and quantitative research using interviews, observation, task analysis, and usability testing.* Partner with UX Designers to validate design concepts and ensure user-centered solutions.* Advocate for research best practices and foster a culture of evidence-based decision-making.* Analyze market trends and competitor behaviors to inform product strategy.* Create clear research documentation and communicate insights effectively to stakeholders.* Use analytics and data to define key metrics and identify gaps where additional research is needed.* Work within Agile sprint cycles to deliver timely insights.### **Requirements*** 4–6 years of experience in UX research or a related field.* Bachelor’s or Master’s degree in Psychology, HCI, UX, Product Design, or related discipline (preferred).* Proficiency in research tools such as Qualtrics, Lookback, and UserTesting.com.* Strong understanding of research methodologies for mobile and web contexts.* Ability to work collaboratively in cross-functional teams and communicate findings clearly.* Familiarity with accessibility standards and user-centered design principles.* Experience synthesizing research into actionable recommendations for design and product teams.* Comfortable iterating research methods based on data and feedback.### **Preferred Attributes*** Passion for user advocacy and continuous learning.* Ability to balance strategic thinking with hands-on research execution.* Strong problem-solving skills and empathy for users.* Experience working in Agile environments and adapting research to fast-paced cycles.### **Work in a Way That Works for You**We promote a healthy work/life balance with flexible hybrid work options. You’ll participate in regular team rituals while enjoying autonomy to focus and create. We offer wellbeing initiatives, parental leave, and opportunities for professional development.### **Working for You*** Private Medical/Dental Plan* Savings Fund* Life Insurance* Meal/Grocery Voucher### **About the Business**Elsevier is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes. We combine quality content with powerful technology to support education, research, and clinical decision-making. Join us and be part of a team shaping the future of healthcare and digital innovation. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact .**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let’s shape progress together. Join us.elsevier.com/about/careers #J-18808-Ljbffr