Intake Specialist

hace 3 semanas

Ciudad de México Novartis A tiempo completo

BR**Intake Specialist**:Mexico**About the role**Novartis Corporate Center Mexico City is one of six strategically located corporate centers established by Novartis globally. Novartis Corporate Center Mexico City is one of six strategically located corporate centers established by Novartis globally. It brings together expert capabilities and talent across functionalities, that drives the business forward.The Data Intake Specialist will support the patient journey team by verifying various data sources and transcribing the information into the PSC’s customer relationship management system. The Data Intake Specialist role is critical to start the process of helping patients gain access to our products and programs.Main responsibilities:- Review source documents such as faxed patient service request forms.- Accurate and timely data entry of source documents (within key performance indicators).- Review source documents for Potential Adverse Event identification and reporting.- Follows quality control processes to ensure data integrity; flags trends and communicates insights with supervisor.- Participates in activities that improve department operations and/or support to the department for quality improvements.- Other special projects as assigned.**Commitment to Diversity & Inclusion**:- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._**Role Requirements**- Bachelor’s or post-secondary education (certificate program, associate degree).- 1-2 years of general office experience or equivalent training.- Minimum of 6 months of data entry/computer experience in an office or healthcare related environment.- Network computer system and personal computer proficiency; office copier, scanner, FAX machine, miscellaneous office equipment.- Strong verbal and written communication skills, attention to detail, and interpersonal skills.- Proficient in MS Outlook and basic MS Office tools (Word).- Experience working with Salesforce CRM is desirable.- English fully proficientWhy Novartis:Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combiningto achieve breakthroughs that change patients’ lives.Ready to create a brighter future together?Join our Novartis Network:Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:**Division**US**Business Unit**Novartis Patient Support**Work Location**Ciudad de México**Company/Legal Entity**NOV CORPORATIVO MEX**Functional Area**Facilities & Administration**Job Type**Full Time**Employment Type**Regular**Shift Work**No**Early Talent**Yes

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