Patient Intake Specialist

hace 2 días


Ciudad de México OpsArmy A tiempo completo

**Patient Intake Specialist - ABA (Bilingual Spanish/English)**:** Position Type**: Full-Time
**Location**: Remote
**Language Requirement**:Spanish & English (required)**

**About the Role**:
The **Patient Intake Specialist - ABA** supports families seeking Applied Behavior Analysis services by managing intake calls, collecting required information, and preparing patients for scheduling. This role requires prior experience in **ABA, autism services, or behavioral health**, along with daily bilingual communication.

You will serve as a primary point of contact for families and ensure intake details are accurate and complete.

**Key Responsibilities**:

- Conduct patient intake calls in Spanish and English
- Explain ABA intake steps, timelines, and documentation requirements
- Collect and verify patient demographics, referrals, and intake forms
- Review insurance and authorization-related details
- Update internal systems with accurate intake status
- Coordinate with scheduling teams to transition intake-complete cases
- Maintain HIPAA-compliant records and follow SOPs

**What You Bring**:

- **Required**: ABA, autism, or behavioral health intake experience
- **Required**: Fluent Spanish and strong English communication
- Excellent phone presence and empathy
- Strong organization and attention to detail



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